Technical Business Analyst, ZILO

• The ideal candidate will have a strong understanding of both business operations and technical systems, with specific experience in financial services or transfer agency, enabling them to deliver solutions that drive efficiency and innovation
• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field
• Relevant certifications (e.g., CBAP, PMP) are a plus
• 3-5 years of experience as a Business Analyst, preferably in a technical environment
• Proven experience in gathering and documenting business requirements and translating them into technical specifications
• Experience with project management methodologies (e.g., Agile, Scrum)
• Mandatory experience in financial services or transfer agency
• Proficiency in business analysis tools and software (e.g., JIRA, Confluence, MS Visio)
• Strong understanding of software development lifecycle (SDLC) and methodologies
• Familiarity with database concepts and SQL
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Detail-oriented with strong organizational skills

• The Technical Business Analyst will play a pivotal role in bridging the gap between business needs and technical solutions
• This individual will work closely with stakeholders from various departments to gather requirements, analyse business processes, and translate them into technical specifications
• Collaborate with stakeholders to gather and document business requirements
• Conduct detailed analysis of business processes to identify areas for improvement
• Translate business requirements into technical specifications and functional requirements
• Work with development teams to design technical solutions that meet business needs
• Ensure that solutions are scalable, maintainable, and align with the company's technical architecture
• Create detailed documentation, including use cases, process flows, and data models
• Assist in the planning and execution of projects, ensuring they are delivered on time and within scope
• Coordinate with cross-functional teams to manage project dependencies and risks
• Track project progress and provide regular updates to stakeholders
• Develop test plans and test cases to validate that solutions meet business requirements
• Conduct user acceptance testing (UAT) and gather feedback from end-users
• Work with development teams to resolve any issues identified during testing
• Serve as the primary point of contact between business stakeholders and technical teams
• Facilitate communication and ensure that all parties have a clear understanding of project goals and requirements
• Conduct regular meetings and presentations to keep stakeholders informed of project status
• Identify opportunities for process improvement and automation
• Stay up-to-date with industry trends and emerging technologies that could benefit the organization
• Provide recommendations for enhancing existing systems and processes

• 38 days annual leave (includes the 8 UK bank holidays)
• Life assurance (5x salary)
• Private health care, including family cover
• Hybrid working - work from home and/or in our office
• Employee Assistance Program
• Access to training and development
• Employee discounts for selected brands
• Competitive pension scheme
• Townhalls and bi-annual company events
• MS Teams channels and groups are available for projects and interests and social activities

Total funding: $45.3m

Transfer agencies are organizations that manage the change in ownership of a company, keeping record of who owns their stocks and bonds. ZILO is a startup that supplies software for these agencies to optimise their operations, delivered in an all-in-one package.