Senior Solutions Engineer, PingCAP
$106-182k
+ Bonus + Equity Plan
Open-source SQL database developer
Be an early applicant
Open-source SQL database developer
201-500 employees
Be an early applicant
$106-182k
+ Bonus + Equity Plan
201-500 employees
Company mission
To empower developers worldwide to distribute their data with speed, agility, and scale.
Role
Who you are
- 5+ years of experience as a Solutions Engineer, Solutions Architect, Database Administrator, or Software Engineer with a focus on distributed systems, databases, or cloud computing
- Education: Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience
- Extensive experience in technical sales, pre-sales engineering, or customer-facing technical roles
- Strong understanding of clustering technologies, terminology, and architectures
- Operating Systems: Proficiency in Linux system administration
- Networking: Understanding of network configuration and troubleshooting
- Database Management: Hands-on experience with relational and NoSQL databases, such as MySQL, PostgreSQL, Redis, or comparable technologies
- Scripting and Automation: Proficiency in at least one scripting language, such as Python, Golang, or Shell scripting, to automate deployment and management tasks
- Soft Skills:
- Exceptional communication and presentation abilities to convey technical concepts to both technical and executive audiences
- Experience with AI tooling ecosystems such as Claude Code and Codex
- Strong problem-solving skills with a passion for customer success
What the job involves
- TiDB is an open-source, cloud-native, distributed SQL database designed for elastic scalability, high availability, and OLTP with real-time analytics
- Built for modern applications, TiDB enables organizations to seamlessly scale their data infrastructure while maintaining strong consistency and robust performance
- As a Senior Solutions Engineer, you will play a critical role in driving adoption and success with TiDB
- You will work directly with account sales teams, channel partners, and customers to understand their needs, strategize on how to best support them in their evaluation, and ultimately help them choose TiDB as their solution
- Increasingly, this includes AI-native companies and enterprises deploying AI agent workloads, where TiDB serves as the foundational layer for agent memory, state, and real-time data access
- This role blends deep technical expertise with strong business acumen to help customers achieve their goals while driving growth
- Educate prospects and customers on the capabilities and benefits of TiDB, articulating how it addresses business and technical challenges
- Share best practices for integrating TiDB with various data sources and applications, including LLM-powered pipelines and agent orchestration frameworks
- Share best practices for integrating TiDB with various data sources and applications
- Guide customers through the design, deployment, and optimization of TiDB implementations across multiple functional areas of their organization
- Lead and execute Proof of Concept (PoC) engagements, demonstrating TiDB’s capabilities in real-world scenarios, including AI agent memory, transactional state, and high-concurrency agent query patterns
- Develop and present tailored architectural solutions, best practices, and industry-specific use cases, with a growing focus on AI-native and agent-driven architectures
- Engage AI-native customers and enterprises building agent-powered applications, articulating TiDB’s unique value as the database layer for agent state, memory persistence, and fleet coordination
- Provide technical input on RFPs and customer technical requirements
- Create and develop technical champions in your accounts to drive deals and achieve a technical win
- Work hands-on with customers to demonstrate and communicate the value of TiDB throughout the sales cycle, from demo to proof of concept to design and implementation
- Develop and deliver presentations, demonstrations, and technical workshops to various audiences, including developers, architects, and C-level executives
- Build and deliver AI-focused demos showcasing TiDB as the backbone for LLM-powered applications, autonomous agent pipelines, and multi-agent coordination systems
- Generate high-quality technical content such as whitepapers, blog posts, webinars, and reference architectures including AI/agent-specific use case patterns
- Stay at the cutting edge of distributed database technology and AI agent ecosystem trends, confidently presenting TiDB roadmap features, AI integrations, and functionality to customers and prospects
- Partner with Product Management, Engineering, and Marketing to continuously improve TiDB’s products and positioning, feeding field insights on AI use cases back into the product roadmap
- Establish industry influence by contributing to technical discussions, organizing knowledge-sharing sessions, and engaging with the open-source community
- Travel within the region (approximately 20-40%) as required for customer engagements
Our take
Frustrations with the available database solutions are what inspired PingCAP. When three infrastructure engineers got together, their aim was to eliminate the issues with management, scalability and maintenance of databases by creating their own open source distributed database.
With worldwide contributions from like-minded developers, the cloud-based NewSQL database TiDB was created. It soon gained great popularity and so, being open source, is constantly being enhanced.
With the creation of a product that eradicates the problems faced when attempting to scale up traditional relational databases, a wealth of data migration tools and no vendor lock-in, TiDB is an attractive proposition for businesses that need future flexibility. Notable clients include China Zheshang Bank, PatSnap and leading Asian logistics company Ninja Van.
With the backing of $270 million Series D funding in 2020, TiDB continues to grow, and a portfolio of complementary products is in development. It also gained positive publicity from its receiving the award for Open Source Data Solution Provider of the Year from the Data Breakthrough Awards 2024.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2020
$270m
SERIES D
Sep 2018
$50m
SERIES C
Total funding: $341.6m
Company HQ
Sunnyvale, CA
Leadership
Max Liu
(Co-Founder & CEO)Max worked in Software and System Infrastructure for over a decade, working at Wandou Labs. They co-founded PingCap in 2015, serving since as CEO.
Dongxu Huang
(Co-Founder & CTO)Dongxu interned at Microsoft before spending 3 years as a NetEase Youdao Senior Software Engineer and working at Wandou Labs. They left in April 2015 to co-found PingCAP.
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