Sales Operations Specialist, nCino
+ Employee Stock Purchase Plan
3 days a week in office
Cloud-based bank operating system
Be an early applicant
Cloud-based bank operating system
1001+ employees
Be an early applicant
+ Employee Stock Purchase Plan
3 days a week in office
1001+ employees
Company mission
To transform the financial services industry through innovation, reputation and speed.
Role
Who you are
- If you're someone who combines deep operational expertise with a curiosity for AI-powered ways of working, and you want to be part of a company genuinely transforming an industry — we'd love to hear from you
- Solid experience in a Sales Operations or Revenue Operations role, with a track record of supporting global or multi-regional sales teams
- Hands-on Salesforce administration or implementation experience — you're comfortable owning the platform and driving improvements
- Strong data management skills with the ability to build reports, analyse trends and present insights clearly; advanced Excel and/or SOQL experience is a plus
- A sound understanding of sales KPIs and what good looks like across a B2B SaaS or technology sales cycle
- Excellent communication skills — you bridge the gap between technical and commercial, and can lead training with confidence
- A collaborative working style with the ability to manage multiple stakeholders and competing priorities effectively
- Commercial curiosity and a proactive approach to problem-solving — you improve things before you're asked to
- Familiarity with AI tools and an appetite to explore how they can enhance operational workflows
- Salesforce certification is a plus — or a clear drive to achieve it
What the job involves
- At nCino, our Sales Operations team is the backbone of a high-performing global go-to-market organisation. As a Senior Sales Operations Specialist, you'll be a critical partner to our sales teams worldwide — streamlining the processes that drive deals forward, from contracting and quoting through to close
- This is a role with real breadth. You'll serve as the key liaison between Sales and internal stakeholders, own the reporting and dashboards that inform strategic decisions, and lead enablement efforts that help our teams make the most of Salesforce and our wider tech stack. Your data-driven recommendations will shape how we operate and where we invest — making this a position with genuine influence
- Partner with the global sales team across contracting, quoting and sales cycle processes — removing friction and driving speed and accuracy at every stage
- Act as the central liaison between Sales and internal stakeholders, maintaining consistency and alignment across systems and processes
- Own the creation, maintenance and optimisation of sales dashboards and reporting, translating data into clear, actionable insights that support performance measurement and strategic planning
- Lead sales enablement initiatives — developing and maintaining training materials for Salesforce and related tools, and running internal training webinars
- Collaborate with Sales Operations Analysts to optimise Salesforce functionality and support data cleansing efforts, ensuring accuracy across prospect and market data
- Serve as a trusted resource for internal stakeholders, diagnosing and resolving operational challenges through research, consultation and the right tooling
- Leverage domain expertise to make data-driven recommendations on process improvements, operational efficiencies and accuracy across the sales lifecycle
- Apply AI tools and techniques to automate routine tasks, enhance decision-making, and drive smarter, more scalable ways of working — staying current on developments in the space
- Work towards Salesforce certification within your first 90 days, with our full support
Salary benchmarks
Our take
nCino offers financial institutions an end-to-end cloud-based operating system that integrates with their core systems, rather than supplanting them. This allows them to streamline interactions between customers and staff, which speeds up onboarding, transactions, reporting and more.
Since launching in a community bank in North Carolina in 2012, nCino’s trajectory has been extraordinary. It now boasts over 1800 global customers and even went public in 2020. Indeed, despite the tough FinTech landscape of recent years, the company's performance has remained strong.
Lately, nCino has worked to expand its presence in the global south, signing deals with major banks in Australia, New Zealand and South Africa. It has also partnered with Codat in order to speed up loan underwriting and unveiled an AI-powered conversational copilot tool tailored specifically for banks.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Oct 2019
$80m
EARLY VC
Jan 2018
$51.5m
EARLY VC
Total funding: $221.3m
Company benefits
- Company-paid benefits: 100% premiums paid including medical, dental and vision, as well as disability insurance and life insurance. Each full-time employee also has their own company-funded HSA account.
- Career growth: Opportunity to advance your skills, knowledge and experience through career development, job growth, new opportunities and special projects both domestically and abroad.
- Work-life balance: Paid vacation, parental leave, adoption leave, company holidays, flex holidays, volunteer days and bereavement leave. Office amenities include complimentary coffee, beverages, healthy snacks and standing desks.
- Hybrid office: We know everyone is different, which is why we don't force our teams into a one-size-fits-all approach. Show us how you work best, and we'll work with you to make it happen.
- Financial benefits: Retirement plans, life insurance, student debt repayment programs, parental leave and more.
- Giving back: Two paid volunteer days per year, as well as an employee match donation program. Our community service team, nVolve, provides many opportunities to volunteer with local groups and nonprofits.
Company HQ
Mayfaire Office Park, Wilmington, NC
Leadership
Pierre Naude
(CEO)More than 35 years of Fintech experience. Previously served as Divisional President of S1 Corporation, after working as Vice President and Managing Partner of Unisys, a global information technology company.
Pullen Daniel
(EVP Corporate Development)20 years of financial services and banking experience. Previously led all US Sales before leading nCino's operations in EMEA, starting its London office and spearheading the company's expansion. Before this they were served as Vice President and Managing Partner of Unisys.
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