Enterprise Account Executive, Ada
Chatbot AI customer experience solution
Open for applications
Chatbot AI customer experience solution
201-500 employees
Open for applications
201-500 employees
Company mission
To repair broken brand interactions and restore the customer experience.
Role
Who you are
- You have 5+ years of Account Executive experience selling B2B SaaS solutions into Enterprise accounts across UK&I and a bonus for Middle East
- Demonstrated experience prospecting and building pipeline in a competitive market - hunter mindset
- You have consistently managed $1m+ ARR new business territory and have a track record of exceeding quota
- You thrive in a fast-paced environment and you enjoy being a team player to those around you
- You have strong sales acumen, executive presence, effective time management and organization skills
- You are open to rolling up your sleeves and collaborating cross functionally to solve complex business challenges
- You are open to travel for client visits- approx 30% of the time
What the job involves
- As an Account Executive at Ada, you’ll play a pivotal role in shaping Ada’s success for EMEA and learning a lot along the way for the world of AI and Customer Experience
- You will help refine our GTM function and provide recommendations on improvements
- Outcomes
- Owned the entire sales motion for Enterprise accounts
- Manage and close renewal and expansion opportunities within your existing customer base
- Through prospecting you will build and maintain a strong sales pipeline alongside Sales Development Representatives
- Develop a territory plan that supports the successful execution and achievement of sales targets
- Navigate complex sales cycles by engaging multiple business units and leading internal cross-functional project management to drive successful outcomes
- Accurately forecast quarterly results to Sales Leadership
- Collaborate closely with Customer Solutions Consultants to deliver impactful product demos to key stakeholders
- Become an expert on all things Ada and be able to effectively communicate our value proposition to all levels, including C-Suite executives
Our take
More and more, customer interactions are moving online. There is an increasing need for automated solutions to handle high demand and ensure positive customers experiences. Ada is the leading technology provider of Automated Brand Interactions. Its bots rely on artificial intelligence to answer customers’ sales and service questions, empowering companies with digital-first, omnichannel experiences at scale.
The company has automated 2.6 billion brand interactions and supports over 320 brands across the globe including Zoom, Facebook, and Square. Its technology includes a no-code platform, which lends to its popularity. The company has been focused on expanding its product suite and generative AI capabilities as it sets out to optimize all customer experiences across the board.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-29% employee growth in 12 months
Company
Company benefits
- Generous stock option plan
- Unlimited vacation
- Wellness account
- Extended health coverage
- Dental/optical/travel insurance
- Life insurance
- Employee and family assistance plan
- Flexible work schedule
- Digital first, fully remote with WFH budget
- In-house social worker
- Paid parental leave for Canadian and U.S. residents
- Development opportunities
Company HQ
Wellington Place, Toronto, ON
Leadership
Mike Murchison
(CEO)Previously co-founded Nucleus, Atlus, WhatsNext Lab and Volley.
David Hariri
(Designer & Developer)Experience as Developer for Teehan+Lax, and co-founder of Volley.
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