Senior Product Insights Analyst, Included Health
$156.1-202.9k
+ Equity
Digital healthcare provider
Be an early applicant
Digital healthcare provider
1001+ employees
Be an early applicant
$156.1-202.9k
+ Equity
1001+ employees
Company mission
To raise the standard of healthcare for everyone, everywhere.
Role
Who you are
- 8+ years of progressive work experience in highly quantitative roles. This should include significant experience leading complex analytics projects
- Lead quantitative projects end-to-end, from problem definition to insight delivery
- Proven track record of successful collaboration within cross-functional teams. Ability to influence, align, and drive consensus among stakeholders from various departments (e.g., product, engineering, operations, and finance)
- Possesses accountability, consistently delivering high-quality results in a timely manner
- Advanced proficiency in navigating, joining, and analyzing complex, disparate datasets using relational databases. Skills in SQL and at least one programming language such as Python or R are essential
- Experience developing interactive dashboards and data visualizations using industry-leading tools such as Looker, Tableau, Power BI, or similar
- Master's or other advanced degree in a relevant field preferred
- Experience providing analytical support for healthcare initiatives preferred, especially in value-based care programs or population health
- Capability to remain seated in a stationary position for prolonged periods
- Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment
What the job involves
- The Product Insights team drives Included Health's strategic vision, aiming to impact the Quintuple Aim of healthcare: improved member experience, better health outcomes, lower costs, clinician well-being, and health equity
- We provide internal analytics and partner with cross-functional teams including product, clinical, and engineering teams to understand member needs, enhance product features, optimize operations, and inform critical decisions
- You will wrangle complex product and healthcare data, synthesizing insights, and creating compelling data stories through dashboards and presentations to communicate key findings to stakeholders
- You will report to the Senior Manager, Product Insights is necessary to our commitment to raising the standard of healthcare for everyone
- Drive insights and recommendations for complex projects both independently and in collaboration with cross-functional teams
- Develop a deep understanding of how our products are being used and identify opportunities to better serve our members' needs
- Prototype novel approaches to measuring or inferring product and business performance
- Develop dashboards with key visualizations for tracking product and business performance
- Connect the dots on how our operational performance drives health outcomes and savings
- Scale our impact so we can bring our services to more people in need
- Project Examples:
- Identifying opportunities to drive higher clinical engagement for individuals with the greatest healthcare needs and develop an understanding of how individuals using our platform think about engaging with our clinical services
- Measuring our impact on population level health outcomes so we can demonstrate our value to customers
Our take
As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.
It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalised groups means they often avoid care at a rate that is around 3x greater than the border US population, putting their health at risk.
With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. It currently counts retail behemoths Walmart and Home Depot as customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2020
$175m
GROWTH EQUITY VC
May 2018
$66m
SERIES D
Total funding: $347m
Company benefits
- Comprehensive medical, dental and vision plans
- All employee spouses and children can access Included Health services at no cost
- For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees
Company HQ
Financial District, San Francisco, CA
Leadership
Owen Tripp
(CEO & co-founder)Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.
Lawrence "Rusty" Hofmann
(Co-Founder)Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.
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