Head of Account Management, DUCO
EMEA
+ Commission
Data integrity and reconciliation services
Job no longer available
Data integrity and reconciliation services
101-200 employees
Job no longer available
+ Commission
101-200 employees
Company mission
Duco's mission is to make managing data easy.
Role
Who you are
- 10+ years’ experience in software sales/account management, preferably in financial services technology
- Experience in leading and developing high-performing teams, with a strong ability to motivate, coach, and mentor team members of varying experience levels
- Ability to thrive in a fast-paced and dynamic environment, with a proactive and adaptable approach to managing competing priorities and meeting deadlines
- A track record of success in growing revenue in complex global organizations
- An understanding of capital markets and/or post trade technology
- Experience with relationship management governance frameworks
- Awareness of relevant financial market regulations such as EMIR, MIFID, SFTR, and trade reporting
What the job involves
- You will be joining the EMEA sales leadership team as the Head of Account Management, leading a team of Account Managers and playing a pivotal role in helping to shape and drive Duco’s growth across the region
- Reporting to the EMEA Head of Sales and working closely with the wider commercial organization, you will be responsible for the management and overall growth strategy of Duco’s existing customers across EMEA
- Collaborating with the EMEA Head of Sales and other stakeholders to identify new business opportunities and drive revenue growth across Duco’s existing customers
- Leading and overseeing a team of 4-5 account managers, providing guidance, mentorship, and support to maximize their performance and professional development
- Overseeing overall pipeline generation activities across existing accounts in EMEA
- Overseeing overall quota attainment for the EMEA Account Management team
- Establishing and maintaining performance metrics and KPIs to evaluate team and individual performance, providing regular feedback and coaching to drive continuous improvement
- Developing and implementing strategic plans to drive growth and retention within the existing client base, ensuring alignment with overall company objectives
- Fostering strong relationships with key clients, understanding their needs, and working closely with the Customer Success function in proactively addressing their concerns
- Analyzing market trends, competitor activities, and customer feedback to inform strategic decision-making and refine account management strategies
- Coordinating cross-functional efforts with other departments such as product development, marketing, and customer success to deliver comprehensive solutions and ensure client success
- Developing and manage account management processes, including contract negotiations and renewal activities, to streamline operations and enhance efficiency
- Representing Duco Technology at industry events, conferences, and client meetings, acting as a knowledgeable and professional ambassador for the company
- Working with senior business stakeholders to align on business objectives and develop plans for growth and success
Salary benchmarks
Our take
Enterprises capture and generate a vast amount of business-critical data, but inconsistencies in formating and difficulty in reporting across multiple data silos can make it extremely difficult to actually use this data for operational decision making. Duco exists to solve this problem with a no-code platform to reduce the complexity of a company's data stack, processing, reconciling and drawing insights from data without requiring any special expertise.
Duco's no-code approach, using natural language processing to manage queries, means that decision makers can directly poll data without relying on technical teams or external firms. This leads to cost savings, which have generated a return on investment for Duco's customers in less than a year. So far, Duco's services have been taken up by major firms such as HSBC, Lloyds Bank and Santander, to name just a few.
The company has expanded into Asia and is using investment to further refine the product, allowing it to solve more complex data problems for its clients. As more and more companies realise that there is an easier alternative to reconciling their data than doing it by hand, Duco, having refreshed its leadership in 2026, is in an excellent position to continue its rapid growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (1 round)
Jan 2018
$28m
SERIES B
Total funding: $28m
Company benefits
- Unlimited Holiday
- Success Share Bonus Payments
- Private Medical Insurance
- 4X salary life assurance
- Spot Rewards
- Enhanced Family Leave
- Pressure-off Fridays
- Milestone moments
- Health Cash Plan
- Home Working Allowance
- Employee Assistance Programme (EAP)
- Cycle to Work and Tech Scheme
- Electric Car Leasing Scheme
Company HQ
Farringdon, London, UK
Leadership
Christian Nentwich
(Founder & CEO)Prior to Duco, Christian founded Systemwire, which exited to Message Automation and further to Broadridge. Holds a BSc and PhD in Computer Science from University College London.
Michael Chin
(Senior Advisor)Also a Member of the Board of Directors at IPC Systems and EC1 Partners. Previously CEO at Duco, Head of Broadway Technology at Bloomberg and was a Managing Director at Refinitiv.
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