Sales Associate, Leap
Terez - Part Time
Hourly Pay Range: $18 to $20 + Bonus Eligible
Launches and operates omnichannel-enabled retail stores
Be an early applicant
Launches and operates omnichannel-enabled retail stores
201-500 employees
Be an early applicant
Hourly Pay Range: $18 to $20 + Bonus Eligible
201-500 employees
Company mission
To bring the world’s best and brightest brands to shoppers.
Role
Who you are
- Minimum Age: Must be at least 18 years old to align with company standards
- Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients
- Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence
- Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience
- Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills
- Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges
- Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams
- Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment
- Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism
- Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience
- Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness
What the job involves
- We are committed to finding exceptional talent to represent our Terez boutique on Upper East Side
- We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections
- The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty
- They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first
- Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store
- This role may include opening and closing responsibilities and the potential for keyholder duties
- As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs
- Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage
- Key Performance Indicators (KPI’s):
- Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients
- Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty
- Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time
Our take
While the realm of online shopping has flourished, eCommerce brands have recognized the enduring value of engaging with shoppers in a physical setting. Addressing this demand head-on, Leap has taken the initiative to craft immersive retail experiences tailored for online brands.
Leap's contribution lies in its ability to swiftly establish brick-and-mortar retail stores for eCommerce brands, all while significantly curbing costs and minimizing associated risks. Collaborating closely with landlords, developers, and property brokers, Leap pinpoints optimal locations within top retail corridors and bustling shopping centers. Beyond this, Leap's integrated platform takes charge of essential elements like staffing and invaluable data insights.
A testament to its success, Leap experienced an astounding fourfold surge in sales during 2021, successfully inaugurating 50 stores across a diverse array of eight markets. 4 years later, its store count has doubled, counting among its customers Ring Concierge, Godiva and Malbon Golf. 2025 funding is being channelled into store network expansion and retail ops development through investment in its platform and data analytics.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jan 2025
$20m
LATE VC
Jun 2023
$15m
LATE VC
Total funding: $109.5m
Company benefits
- Medical & Dental: Employees who work 30+ hours per week are eligible for medical, dental and vision benefits which include employer contributions. We offer individual, individual + spouse, individual + children and family programs
- Parental Leave: We offer expecting parents 12 weeks of paid time off to bond with their new family members and adjust to their new life
- Wellness Programs: All Leap employees are eligible for assistance in the areas of legal, financial, counselling and other programs at no cost through our Leap wellness program
- Unlimited PTO: We believe taking the time to refuel is important and offer unlimited PTO to corporate employees
- 401k: All Leap employees are eligible to participate in the company's 401 upon 60 days of employment. Our provider gives you access to a simplified investment selection platform that makes it easy to sign up and manage overtime
- Discount on Leading Brands: All employees recieve a 25-50% discount on purchases made from our leading brands
- Employee Referal Incentives: If an employee refers a qualified candidate, we'll reward them with cash if the candidate works for us
- Mass Transit Commute Assistance: Staff are able to make daily commute to work more convenient and affordable by paying for mass transit and parking expenses pre-tax
- Paid Sabbatical: Upon 10 years of service, full time employees receive four weeks of full paid time off
Company HQ
West Village, New York, NY
Leadership
Amish Tolia
(CEO & Co-Founder)Amish worked their way from investment banking to co-founding multiple companies, including Pear, Viking Investment Management and Brand Innovators Labs.
Jared Golden
(Board Director & Co-Founder)An entrepreneur with experience building, advising and investing in companies in numerous spaces, Jared has co-founded multiple companies alongside Amish since 2009.
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