Strategic Sales Director, Cresta

East

Salary not provided

+ Variable (OTE); + Equity

Senior and Expert level
New York
Remote from US
Cresta

Real-time intelligence for contact centers

Open for applications

Cresta

Real-time intelligence for contact centers

201-500 employees

B2BArtificial IntelligenceCustomer serviceSaaSSales

Open for applications

Salary not provided

+ Variable (OTE); + Equity

Senior and Expert level
New York
Remote from US

201-500 employees

B2BArtificial IntelligenceCustomer serviceSaaSSales

Company mission

To use AI to help people learn high-value skills and make business radically more productive.

Role

Who you are

  • 7+ years of SaaS software sales experience at an enterprise level
  • Experience negotiating, structuring and executing complex enterprise-level agreements
  • Prior experience leading cross-functional teams through large deal close processes
  • Ability to articulate contractual, technical, and financial value points to customers, including executives
  • Excellent communication and presentation skills with experience presenting to C-level executives
  • Ability to travel up to 50%

What the job involves

  • As a Strategic Sales Director you will focus on some of the largest companies in the US, working on big strategic deals that will change the trajectory of the company
  • You’ll identify and articulate how Cresta can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology
  • As an early member of the team at a growing startup, you’ll have the opportunity to help define our sales process, participate in strategic decisions and help build an amazing sales culture
  • Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 500 companies
  • Run complex sales cycles from initial contact to close
  • Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts
  • Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customers’ needs
  • Partner closely with Product, Marketing, Customer Success and Engineering to deliver an exceptional customer experience
  • Hit your number

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Insights

Top investors

129% employee growth in 12 months

Company

Company benefits

  • Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
  • Weekly lunch & learn
  • Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us

Funding (last 2 of 4 rounds)

Nov 2024

$125m

SERIES D

Mar 2022

$80m

SERIES C

Total funding: $276m

Our take

Cresta is an innovative customer service platform, which leverages artificial intelligence in order to assist sales and service agents in improving their performance. The platform identifies the best employees, and analyses why they outperform their colleagues, before providing personalized guidance to other members of staff.

This unique approach makes it possible to share best practices rapidly, and both improve and consistently implement customer service across an organisation. The app is fully compatible with mobile platforms, effectively providing an expert at every customer touch point. In addition to this, the machine learning aspect of Cresta enables companies to continually optimize their performance.

Considering that over a trillion dollars is spent by businesses globally on customer service calls every year, Cresta has been afforded a massive opportunity if it can continue to improve this side of business for its clients. The company has already been recognized as an innovator in the space, and the expansion of its AI solutions suggests it is poised and ready to move with the times and find further success.

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Steph

Company Specialist at Welcome to the Jungle