Senior Solutions Architect, commercetools
Post-Sales & Frontend Tech
$140-145k
+ Stock Option Package
eCommerce provider
Open for applications
eCommerce provider
501-1000 employees
Open for applications
$140-145k
+ Stock Option Package
501-1000 employees
Company mission
The leading composable commerce platform that arms you with the essential tools to evolve, build, and scale at your own pace
Role
Who you are
- Experience as a customer-facing solution architect, technical consultant, or similar role in the e-commerce industry
- Relevant experience with version control (Git), frontend deployment platforms (e.g. Netlify, Vercel), CI/CD processes, cloud providers (e.g. AWS, GCP, Azure) environment management, deployment strategies, observability and monitoring
- Relevant experience in software development for production-ready applications
- Strong experience with modern frontend development languages and technologies (e.g. like React, nextJS) and integrations with SaaS ISV vendors (e.g. Contentful, Algolia, Adyen)
- Ability to compose and decompose architectural diagrams which outline solution concepts, workflows, and infrastructure
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to diverse stakeholders
- Experience working cross-functionally with pre-sales, post-sales, engineering, operations, and delivery teams
- Demonstrated ability to manage multiple projects and priorities simultaneously
- Proactive problem-solving skills and a customer-centric mindset
- Experience with onboarding and training customers or partners is a plus
What the job involves
- We are looking for a new addition to our Expert Services team!
- You will join a highly skilled and motivated customer success team dedicated to accelerating and providing continuous value to our customers
- You will work with customers to gain an in-depth understanding of their business and technical requirements in order to assist customers in maximizing the value they derive from commercetools products
- Within your capacity as a front-end implementation expert, you will guide our customers through key technical concepts with a focus on facilitating a successful and timely implementation of the commercetools Frontend solution
- Serve as a trusted advisor responsible for providing ongoing technical guidance and solution design, assisting both new and long-term customers in maintaining and enhancing their e-commerce front-ends
- Lead discovery and solution design sessions with diverse technical implementation teams ensuring the development, delivery and launch of top-tier commercetools solutions encompassing both frontend and backend design
- Develop samples, proof of concepts and code snippets in modern development languages (i.e. TypeScript and React)
- Facilitate the onboarding process for new customers and partners, providing comprehensive consulting and support to ensure they are equipped to utilize our solutions effectively. Act as a subject matter expert for commercetools domains. Create materials, presentations and play books to help internal and external customers integrate commercetools into their e-commerce architecture
- Stay at the cutting edge of e-commerce, web and SaaS technology by keeping up with the latest trends and advancements
- Act as a bridge between business and technical teams on both sides, ensuring clear and effective communication of requirements and feedback
- Foster strong relationships with customers, partners, and internal teams such as product, support, and training to facilitate collaboration and ensure the timely and successful delivery of projects
Our take
eCommerce software simplifies complex processes and helps companies effectively manage their inventory, calculate taxes and perform other business-related functions. While companies like Shopify have addressed the needs of smaller retailers, Commercetools has built its business around catering to enterprises' specific needs and large investment budgets.
The company provides APIs that can be used to build customized payment, check-out, social commerce, marketplace and other services. It powers billions of sales annually for its customers, which have included Audi, AT&T, Danone, Tiffany & Co., and John Lewis.
In 2021, Commercetools acquired the frontend platform, Frontastic, to build a broader portfolio of commerce technology services. In 2023, Commercetools scaled the availability of its tools in mainland China, marking the first cloud-native commerce solution to ever expand into the country, a significant expansion seeing as the nation is the largest single eCommerce market worldwide.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2021
$140m
SERIES C
Oct 2019
$150.4m
LATE VC
Total funding: $308.2m
Company benefits
- 100% covered premiums for medical, dental, and vision insurance for you, dependents, and spouse/partner
- Generous time off package including PTO, parental leave, company holidays, sick time, and volunteer time off
- Monthly health membership and phone stipend
- Compensation benefits including 401K company match and an annual professional development stipend
- Flexible, family-friendly working hours - we are a remote first company
Company HQ
Schwabing-West, Munich, Germany
Leadership
Dirk Hoerig
(CEO)Previously co-founded and served as Managing Director for Xoanon. Sits in the Board of Directors as Executive Chairman for commercetools, Inc.
Denis Werner
(COO)Previously acted as a Working Student for Management Consulting Group and as a Diploma Student for Oracle. Was one of the founders of Xoanon.
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