Principal Product Designer, Multiverse

• If you thrive in ambiguity, problem-solving, context switching and cross-team collaboration, this role is for you
• A strategic problem solver – You see the bigger picture, connect dots across teams, and design with long-term impact in mind. You’re quick to discuss trade offs and realistic with timelines
• Thrives in ambiguity – You’re excited to dive into early-stage, undefined problem spaces and bring structure to complexity. You are a ‘context switching’ master and the variety is exciting to you
• Executive Communication skills – You excel at working across squads, aligning VP /C-suite stakeholders, and driving design influence across the organization
• Systems thinker – You contribute to scalable UX patterns, frameworks, and the Design System to improve design quality at scale
• User-obsessed and data-driven – You balance qualitative insights with A/B testing and behavioral analytics to inform decisions
• Excellent communicator – You can simplify complexity, tell compelling stories, and get buy-in for critical design decisions

Desirable

• This role sits across tactics, strategy, experimentation, and impact. You are a ‘capacity builder’ for the rest of the Product Design team
• As a Floating Product Designer, you will operate like an ‘internal agency’ designer, providing flexible, high-impact support across multiple teams while helping scale design capacity at Multiverse
• When team priorities change or when the fast moving AI market changes you are there to bridge the gap
• As a result you will acquire exposure to a huge variety of user and business problems, talented people and subject areas in the AI tech and Ed Tech space
• You will rotate across squads, embedding in different teams for high-priority projects, supporting discovery work, and ensuring that strong design is embedded across the product
• Be the go-to designer for high-priority gaps, ensuring teams maintain design momentum and quality
• Work across multiple problem spaces, from impact reporting for employers to growth and retention challenges
• Help future-proof design resourcing, balancing fast iteration with long-term design excellence
• Embed into multiple squads, balancing discovery and execution work across multiple teams for a few weeks to a few months depending on the need
• Shape both the tactical and strategic discovery initiatives, helping define and test new problem spaces ‘picking up an oar’ whether it’s an easy quick win or a bigger longer term project
• Drive user-centered solutions, combining quant/ qual research, rapid iteration, and A/B testing to inform design decisions
• Ensure design consistency and quality by contributing to the Design System and driving DS adoption across squads
• Bridge gaps between teams, drive clarity with squads when ownership falls between two or more teams to align their work with Multiverse’s broader product vision
• Operate like an internal agency, supporting teams that need additional design capacity while championing best practices, whilst conveying the priority and trade off’s clearly