Principal Product Manager, Zocdoc
$210-245k
2 days a week in office
API connecting patients to doctors
Be an early applicant
API connecting patients to doctors
1001+ employees
Be an early applicant
$210-245k
2 days a week in office
1001+ employees
Company mission
To give power to the patient by delivering the accessible, seamless, and simple experience patients expect and deserve.
Role
Who you are
- Personally motivated to improve our healthcare system
- A 10x, first-principles thinker who considers strategy within a broader, industry-wide context and inspires others to think similarly
- Someone who thrives in ambiguity, with a knack for inventing solutions to test key hypotheses and quickly extract learnings
- A collaborative leader who establishes strong communication across teams and drives projects seamlessly across technical and non-technical departments
- Excited by the challenge of consistently leading teams to solve the hardest problems and make measurable improvements
- Deeply knowledgeable about the technical stack and architecture of your product area while being recognized as an internal expert on your customer
- 12+ years of experience in product management or other relevant fields, ideally with a mix of early- and late-stage product environments
- Experience leading GTM, growth, or monetization initiatives with measurable business impact
- Deep technical fluency and the ability to partner closely with Engineering and Data teams to architect scalable systems
- Experience working across Marketing, Sales, and/or Support—particularly with CRM and lead management tooling
- A high-judgment, inventive mindset, adept at making sense of complex, sometimes contradictory information to effectively make decisions (with a knack for being right)
- Extensive expertise in improving speed and processes, partnering with senior leaders to drive urgency and accountability for achieving OKRs
- Proficiency in SQL, Amplitude, and Looker (preferred)
What the job involves
- As a Principal Product Manager on Zocdoc’s Provider Go-to-Market (GTM) team, you’ll play a pivotal role in scaling how we bring new and existing provider-facing products to market
- Sitting at the intersection of Product, Marketing, Sales, Service, and Operations, you’ll define and operationalize our provider GTM strategy—shaping how providers discover, understand, purchase, and receive support for Zocdoc’s offerings
- You’ll architect a unified GTM ecosystem that removes friction across the funnel—from inbound interest to product adoption and support—unlocking cross-functional leverage and accelerating our ability to deliver value to providers
- Your work will directly influence revenue growth, product activation, operational scalability, and provider satisfaction
- This role is perfect for someone who thrives in ambiguity, builds for scale, and leads with both strategic vision and operational precision
- Championing a GTM product vision that aligns cross-functional teams around clear goals and priorities
- Owning the roadmap for Provider GTM systems and infrastructure, with a focus on business impact and operational scale
- Building high-leverage solutions that accelerate time-to-revenue, improve product adoption, and reduce manual processes
- Partnering with Engineering, Marketing, Sales, Ops, and Finance to ensure seamless delivery, activation, and support
- Measuring success using both qualitative feedback and quantitative KPIs—and iterating accordingly
Our take
The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the healthcare experience by putting the patient first.
The platform allows millions of users each month to view open appointment times with doctors, book instantly online, read verified reviews, and keep up-to-date with checkups. The platform works for both in-person and virtual care – the latter of which has seen a substantial increase in demand. Zocdoc is one of the few companies tackling these problems in healthcare.
The company has solidified its position in the SaaS space, in part by forming partnerships with companies such as WellHive, a leader in digital care, to drive healthcare support for veterans. Going forward, Zocdoc will continue to invest in its platform to optimize its services for its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$150m
GROWTH EQUITY VC
Aug 2015
$130m
SERIES D
Total funding: $374m
Company benefits
- 100% paid employee health benefit options
- Vacation and parental leave packages
- Lunch and snacks on us (in-office)
- Cell phone reimbursement
- Corporate wellness programs with Headspace and Peloton
- Employer funded 401(k) match
Company HQ
SoHo, New York, NY
Leadership
Oliver Kharra
(CEO & Co-Founder)Oliver trained as a doctor in Germany before moving into consulting where he worked for McKinsey. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains
Nick (Nikhil) Ganju
(Co-Founder)Nick has extensive experience in product development, database management and site architecture. He was responsible for building the earliest iterations of ZocDoc and directly overseeing its development for many of its first years
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