Principal Architect, Salesforce
Platform Product Design
$295.6-472.9k
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
$295.6-472.9k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- We are looking for a candidate that has: a proven track record of delivering phenomenal customer-centric enterprise experiences at scale, a deep dedication to design craft, a passion for innovating in technical design spaces, and unbridled curiosity
- 10+ years experience designing and delivering products from start to finish as part of a cross-functional team. This is an executive-level individual contributor role, equivalent to a Vice President
- Exceptional ability to influence others, iteratively explore & experiment with ideas, and build consensus on fast-moving projects with varying degrees of ambiguity
- Systems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
- Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
- Deep understanding of user-centered design methods and best practices
- The ability to thrive in a collaborative, agile environment while producing great design work on tight deadlines
- Strong communication and active listening skills, with an ability to build and develop close, trusting relationships
- Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations
- Self-motivation; ability to produce results both independently and as part of a team
- Expert knowledge of current design tools such as Figma, along with an ability to quickly learn new tools as they emerge
What the job involves
- At Salesforce, our UX teams aspire to make products people love – tools that make a salesperson’s day more productive, a marketer’s campaign more powerful, a developer’s app more intelligent and feature-rich, and so much more
- You’ll have the opportunity to shape Salesforce’s platform product strategy, collaborating with cross-disciplinary teams to bring your enterprise experience vision to life
- This role will craft the user experience in ways that solve meaningful problems, design with a focus on inclusivity and accessibility, and make life better for all users and customers
- As a seasoned Principal Architect, you’ll be an executive-level, hands-on leader creating a vision for enabling the success of our customers
- Behind each product is a talented cross-functional team, driven by the power of design to build integrated and ethical experiences that support strong relationships for our users and their customers
- You will help build connective tissue across product spaces, identifying opportunities and creating concepts that lead to more unified experiences
- You will be a thought leader at the crossroads of artificial intelligence and developer experience, creating new design paradigms, architectures, and patterns
- Drive company-scale design initiatives that include multiple cross-disciplinary contributors
- Effectively collaborate with senior executive stakeholders
- Set the vision and architecture for a product’s multi-release experience, articulate it clearly and convincingly, and guide the team through implementation
- Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of stakeholders
- Serve as a bridge connecting design, product, engineering, and marketing teams
- Work closely with product owners, engineers, other designers, and user research to create direction for the product area
- Collaborate within the design team on systemic initiatives such as evolving our design system, our mobile design strategy, and our prototyping process
- Promote and educate others on new interface guidelines and design patterns
- Actively mentor other designers and contribute to our design community
- Create inclusive experiences for all users. Advocate for accessibility, encouraging product and engineering management to innovate inclusively and prioritize accessible features
Application process
- Please submit a résumé with links and password to your portfolio. Submissions without portfolios or work samples will not be considered
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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