People Operations Analyst, Hinge Health

• 1+ years of experience in People Operations, HR systems, or a related administrative/analytical function (ideally in a fast-paced or growing environment)
• Strong proficiency with Google Workspace (Sheets, Docs, Slides, Gmail, Calendar, etc.), especially advanced functions in Sheets (pivot tables, vlookups, data analysis/manipulation)
• Experience with HRIS (Workday preferred) and other HR or employee data platforms (e.g., ADP, ChartHop, Emtrain, etc.)
• Document workflows for key people operations processes to ensure clarity, consistency, and scalability across the team

Desirable

• As a People Operations Analyst at Hinge Health, you will play a vital role in ensuring operational excellence and a data-driven approach to people operations
• You’ll be a key player in our day-to-day HR processes, employee lifecycle management, compliance, and people analytics
• This hybrid role blends operational responsibilities—such as managing our ticketing system and employee transactions—with fundamental HR data analysis and systems support
• You’ll collaborate across People, IT, and Finance teams to ensure data integrity, compliance, and a seamless employee experience
• Manage the people operations question ticketing system, triage inquiries, resolve or escalate issues, and ensure timely closure and thorough documentation
• Perform day-to-day data entry and updates in Workday and other HR systems, supporting transactions such as new hires, terminations, internal transfers, and promotions
• Conduct regular audits of employee data across systems maintaining accuracy, consistency, and compliance with company policies and legal requirements
• Prepare and update both standard and ad hoc people analytics reports in Google Sheets, leveraging tools like pivot tables and v-lookups, and support creation and maintenance of dashboards for HR and cross-functional stakeholders
• Pull, reconcile, and manage changes with Workday data to keep records updated and support audit processes
• Support internal and external audits by preparing reports and efficiently responding to data requests
• Review, revise, and document SOPs for HR processes, ensuring adherence to compliance requirements and helping keep policies up to date
• Identify opportunities for process improvement and partner across HR to define and implement standardized, automated, and scalable solutions
• Provide administrative support for immigration-related activities, including maintaining employee files and ensuring timely compliance
• Stay up to date on people operations trends and best practices, recommending tools or enhancements that improve business growth and employee experience
• Collaborate closely across People Ops, IT, Finance, and other business partners to support HR operations and shared goals
• Support various People Operations and HR projects to enhance the employee experience