Senior Program Manager, Airbnb
Roadmap Planning & Program Management
Up to 20% travel required
Community marketplace for holiday accomodation
Open for applications
Community marketplace for holiday accomodation
1001+ employees
Open for applications
Up to 20% travel required
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- Seasoned professional with experience in program management, product management, or business operations managing sophisticated programs end to end in a creative-led fast paced environment
- Strong product and/or technology experience including product management or engineering (software preferred)
- Demonstrated ability of shipping products at scale having overcome a variety of challenges
- Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program
- World-class verbal and written communication skills that can simplify complex topics
- Exceptional influencing and presentation skills
- Proven ability to build strong relationships and be a trusted agent for change with business leaders
- Track record for successfully managing ambitious and operationally complex projects with cross-functional teams
- Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc
- Thrives in ambiguity in a fast-paced, hyper-growth organization
- Up to 20% travel required
What the job involves
- The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company’s priority products while providing executives the visibility and input they require to guide bi-annual releases
- Program Managers drive key activities across several functions in the organization including design, engineering, product marketing, marketing, operations, and more
- It is a highly leveraged role that aims to improve the quality and velocity of work across cross-functional teams by acting as a “force multiplier”
- They get things done by bringing clarity out of chaos, diving into the details, and communicating clearly and in a timely manner
- They're good at building relationships, motivating others with vision, and persuading with data
- Success in this role is defined by your ability to make an impact with your critical thinking, attention to detail, ability to zoom out and see the big picture, and influencing key stakeholders
- Partners with product marketing, design, engineering, community support, and other cross functional teams to deliver programs with the highest quality and on schedule
- Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings
- World-class communicator that can simplify the complex
- Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
- Brings an experienced product mindset to tie strategy and execution together
- Develops program plans that are unique to each initiative and requires strategic thinking
- Operates at a variety of altitudes by tailoring communication style and approach
- Expert collaborator that is able to understand consumer, technology, and design
- Goes beyond status reporting to drive issues to resolution
- Understands best practices, drives improvements, and focuses on simplification
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company values
- Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere
- Be a Host: We're caring, open, and encouraging to everyone we work with
- Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow
- Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality
Company HQ
Showplace Square, San Francisco, CA
Articles
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
Salary benchmarks
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