Collections Clerk, Vcheck
20 - 24 USD Per hour. + Equity
Global due diligence investigations with open-source and human intelligence
Job no longer available
Global due diligence investigations with open-source and human intelligence
201-500 employees
Job no longer available
20 - 24 USD Per hour. + Equity
201-500 employees
Company mission
To transform the speed, quality, and process by which companies mitigate risk.
Role
Who you are
- We're looking for someone who is passionate about joining a diverse team and is driven to achieve results through ownership, process optimization, and upstanding character
- If this describes you, we encourage you to apply, even if you don't meet every requirement listed
- High school diploma or equivalent required
- Ability to read, write, and speak English proficiently
- No prior collections experience required, but preferred
- Excellent organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to communicate with account holders courteously
- Self-motivated and coachable
- Able to handle confidential information
- Proficient with Microsoft Office Suite or similar software
- NetSuite experience preferred
- The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation:
- While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and keyboard
- Specific vision abilities required by this job include close vision requirements due to computer work
What the job involves
- As the Collections Clerk, you'll play a key role in supporting the company’s accounts receivable function by ensuring timely and accurate processing of customer payments and collection activities
- This position is responsible for maintaining up-to-date records of outstanding accounts, sending reminders, and assisting with the resolution of overdue invoices
- The Collections Clerk works closely with the accounting and customer service teams to promote positive customer relationships while helping to reduce delinquent balances and support the overall financial health of the organization
- Request and pursue payment on delinquent accounts via communication with the account holder
- Send friendly reminder emails for prior month invoices
- Research customer payment discrepancies and past-due amounts
- Research customer credits (journal entries, overpayments, credit memos)
- Generate and distribute monthly customer statements
- Maintain logs of payment promises and pertinent account details; schedule follow-up communication with the account holder
- Deliver special billing instruction invoices
- Generate consolidated invoices as requested by customers
- Complete AR related cases
- Monitor and manage the accounts receivable inbox as needed
- Meet with your assigned sales rep(s) weekly or bi-weekly
- Take and return incoming calls
- Attend AR daily team meetings, biweekly finance/sales ops/IT meetings, and monthly company-wide team meetings
- Generate SOPs to document current procedures and update them, as needed
- Performs other duties as assigned
Our take
Vcheck is a global leader in due diligence investigations, helping businesses uncover risks and make informed decisions. It specialises in open-source and human intelligence and with over 3,000 clients in over 140 countries, it's no surprise the company conducts tens of thousands of investigations annually.
By blending AI technology with expert analytics, Vcheck's approach reduces false positives by 87%, making investigations faster and more accurate. Its continuous monitoring system makes sure businesses stay on top of potential risks, while its services range from pre-investment due diligence to identity verification, making it a trusted partner across a range of industries.
Founded in 2012, Vcheck has become a recognized leader, earning a spot in the INC 5000 list five times and recently being shortlisted for Due Diligence Firm of the Year. This success, combined with its continued growth, puts the company in a very good position for the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Comprehensive healthcare: Including Health, Dental, Vision, Life Insurance, HSA/FSA, and Disability
- NYC Office: Fully stocked kitchen, healthy breakfast options, weekly catered lunches, volunteer days, happy hours, and a pet-friendly office
- Equity, 401(k) plan & matching, and more
- Professional development: Access resources to grow in your role, like our development program for first-time managers
- Wellness: Generous PTO and paid holidays, yearly wellness stipend
- Stay informed: Receive a home office stipend to set up your workspace. Remote employees receive internet & cellphone reimbursement
- Parental Leave: All Vcheck employees are eligible for up to sixteen weeks of paid time off to care for their newborn, adopted child, or foster child
- Connections: Quarterly remote team events, community & interest groups
- Collaborative & Inclusive Culture: Here, every voice is heard, and collaboration is key to driving innovation and success
- Work-Life Balance: Enjoy flexible working hours, remote work options, and competitive vacation time
Company values
- Ambition
- Ownership
- Always Optimizing
Company HQ
Chelsea, New York, NY
Articles
Leadership
Lyndee Fletcher
(CEO)Lyndee has over 8 years of experience in the Public Record and Reputational Due Diligence industry. Joining Vcheck as it's 6th hire in 2016, they have worked in a number of roles, including VP of Corporate Development and COO before becoming CEO in 2025.
Micah Ellise
(CRO)Micah initially joined Vcheck as the VP of Sales in 2021 and became CRO in 2022. Previously they worked as a Director of Sales at IHS Markit and as an Enterprise Account Executive at Mixpanel and ON24.
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