Senior IT Manager, Sana Benefits
$147-164k
+ Stock options
Employee health benefits & insurance plans
Be an early applicant
Employee health benefits & insurance plans
201-500 employees
Be an early applicant
$147-164k
+ Stock options
201-500 employees
Company mission
To make quality healthcare understandable, accessible and affordable for all.
Role
Who you are
- You are an enthusiastic, warm individual who loves to provide support to your fellow peers, can collaborate effectively with teams across the business, and are knowledgeable about SaaS-based IT and security tools
- Bachelor’s degree in Information Security, Computer Science, or a related field preferred; Master’s degree is a plus
- Minimum of 8 years’ experience in the IT industry, with at least 5 years in information security roles
- 5+ years of experience with management of IT Assets, Services and Cloud applications, procurement, and employee on-boarding/off-boarding workflows
- Experience working in a small company going through hyper-growth
- Strong analytical and problem-solving abilities
- Exposure to HIPAA compliance highly desirable
- Advanced certifications such as CISSP, CISM, or CISA are highly desirable
- In-depth knowledge of information security standards, frameworks, and best practices (e.g., ISO 27001, NIST, CIS Controls)
- In-depth knowledge of IT standards, frameworks, and best practices (e.g., ITIL, COBIT)
- Solid understanding of networking, systems, and information security principles
- Strong project management skills
What the job involves
- Sana is looking for a Senior IT Manager to join our small but growing team
- As a successful candidate, you will be accountable for the overall implementation, management, security, and documentation of company IT systems, as well as the growth of ITSM and information security practices across the organization
- This includes partnering cross-functionally to maintain strong security controls, supporting compliance initiatives, and ensuring company systems and data are protected through thoughtful governance and best-in-class tooling
- You will also own the IT, security, and data components of HIPAA compliance—maintaining administrative, technical, and physical safeguards; managing access controls and audit readiness; supporting vendor security reviews and BAAs; and ensuring the secure handling of PHI across systems and workflows
- Lead IT Support for a remotely distributed workforce through implementing ITSM best practices
- Fully manage the installation, configuration, and maintenance of physical and virtual assets and serve as the go-to IT resource for company employees
- Manage onboarding and off-boarding processes of employees, including computer/hardware procurement, setup, and account provisioning on Apple and Windows Devices
- Create accurate and clear technical, security, and HIPAA-related documentation, develop support playbooks and process governance, own data flow maps and systems inventory
- Build and maintain vendor relationships, including tracking vendors, contract terms, security requirements, Business Associate Agreements (BAAs) maintenance, and policies
- Oversee and manage the organization's security strategy and initiatives to protect its assets, employees, and stakeholders and ensure compliance with industry standards and regulations
- Conduct regular risk assessments to identify potential security and HIPAA vulnerabilities, develop mitigation plans, and lead the response to security incidents, coordinating efforts to minimize impact and recover from breaches
- Develop and test business continuity and disaster recovery plans
- Own and support the IT, security, and data infrastructure required to maintain HIPAA compliance across the organization as required under HIPAA Security and Privacy Rules
- Partner with Legal, People, Operations, and Engineering to ensure appropriate safeguards are in place for the protection of PHI and other sensitive data
- Support internal and external audits, security questionnaires, and customer due diligence related to HIPAA and data protection practices
- Develop and deliver employee security and HIPAA awareness training in partnership with People Ops and Legal
- Assist in investigation and response to potential security or privacy incidents involving PHI, including documentation and remediation tracking
- Continuously improve controls and processes to strengthen Sana’s security posture and ensure ongoing HIPAA compliance as the organization scales
Our take
Health insurance benefits are essential for employers to remain competitive. But it can be difficult for small businesses to offer high-quality benefits at a reasonable rate, and without paying for things they don't need. Sana Benefits provides self-financed health insurance benefit plans which allow small businesses to pick and choose the services that they offer.
The company aims to provide options that are more affordable to small businesses than the insurance giants of the US. For example, Sana touts partnerships with Meditech startups such as Beam for dental coverage and Calm for mental wellness, and has intelligently partnered with small medical businesses and insurance startups.
Following investment from some top names in insurtech, the company has pursued expansion into new states and is set to be an industry leader. The economic situation caused a round of layoffs early in 2023, but Sana Benefits has remained positive - stating that by "re-orienting", it will be able to deliver on its mission well into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2022
$60m
SERIES B
Oct 2021
$20m
SERIES A
Total funding: $106.8m
Company benefits
- Equity
- 100% remote
- Monthly stipend to work away from home
- Flexible PTO
- Medical, life, dental, and vision insurance
- 401(k)
- Paid maternity and parental leave
- Annual Learning Stipend
Company HQ
East Cesar Chavez, Austin, TX
Leadership
Will Young
(Co-Founder & CEO)Having worked in Motion Picture and Business Development, and with YouTube Content Partnerships, they took an MBA at Harvard Business School. They then spent 2 years as Director of Justworks before co-founding Sana in June 2017.
Nathan Hackley
(Co-Founder)They started their career at Dynosaur Creative, before working in Web Development for Rogue Fitness and Barrel. They left their position as Engineer at Justworks to co-found Sana with Will in 2017.
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