Director of Marketing Operations, ForgeRock
$122-158.8k
Plus bonus
Identity and access management solutions
Be an early applicant
Identity and access management solutions
1001+ employees
Be an early applicant
$122-158.8k
Plus bonus
1001+ employees
Company mission
To make digital experiences both secure and seamless for all users, without compromise.
Role
Who you are
- Experience: Proven experience in a senior marketing operations role, with a strong background in managing Martech stacks, lead management processes, and data governance
- Leadership: Exceptional leadership and team management skills, with a track record of developing and mentoring talent
- Technical Acumen: Deep expertise in Marketo and Salesforce
- Strategic Thinking: Ability to think strategically and translate business goals into operational plans and technology roadmaps
- Communication: Excellent communication and collaboration skills, with the ability to influence stakeholders at all levels
What the job involves
- As the Director of Marketing Operations, you'll be a strategic leader responsible for the operational engine of our marketing organization. You will define and implement the processes, technologies, and data strategies that enable the marketing team to execute campaigns efficiently, measure their impact accurately, and scale our efforts effectively
- You'll lead a high-performing team and serve as the central hub for marketing project management, technology, and data governance
- Define and Manage Marketing Operations Strategy: Develop and execute a comprehensive marketing operations roadmap that supports the marketing organization's goals and aligns with broader business objectives
- Establish Project Management Best Practices: Institute a standardized project management framework for all major marketing events and projects, including templates, workflows, and communication protocols to ensure on-time and on-budget delivery
- Lead and Develop a High-Performing Team: Mentor, manage, and grow a team of marketing operations professionals, fostering a culture of continuous improvement, innovation, and accountability
- Martech Stack Ownership: Own the entire marketing technology stack, from evaluation and selection to integration and administration. Ensure our tools are best-in-class, provide maximum value, and are integrated to create a seamless ecosystem
- Technology Roadmap: Create and maintain a centralized view of the martech stack and develop a technology roadmap that anticipates future needs and optimizes current investments
- Marketing Data Strategy: Design and implement a robust data strategy for the marketing organization. This includes overseeing data quality, unification, distribution, and governance for leads, contacts, and campaigns
- Privacy & Compliance: Ensure all marketing processes and technologies adhere to corporate, legal, and privacy regulations (e.g., GDPR, CCPA)
- Project Management: Work cross-functionally across Marketing to project Manager large scale projects
- Marketing Efficiency: Create repeatable and scalable marketing processes that reduce costs and increase goal attainment. Provide training and enablement for the marketing team on tools and processes
- Process Accessibility: Easy accessibility and understanding of marketing processes for all team members
- End-to-End Lead Management: Take ownership of the complete lead-to-opportunity process, including lead scoring, segmentation, and process flows. Optimize this process to increase efficiency and conversion rates
Our take
PingIdentity is a platform, delivered through both cloud services and on-premises software, that is used to provide a comprehensive Identity and Access Management service. In today’s highly connected digital world, digital identity management services — the process of identifying and authenticating users on networks to access services — has become a key aspect of interacting on the internet.
The digital identity market is worth approximately $30 billion today but growing at upwards of 18.5% and potentially as big as $100 billion by 2024, according to the latest forecasts. Consequently, competition is heavy for PingIdentity, with some other strong players in the various branches of identity management including Okta, LastPass, and Duo Security. The merger between PingIdentity and ForgeRock went some way to consolidating a firm rooting in the industry for both companies.
The now combined, PingIdentity and Forgerock have successfully attracted considerable funding and serve hundreds of brands, including Morningstar, Vodafone, and GEICO as well as governments like Norway, Canada, and Belgium. Alongside this, both companies were acquired by the leading software investment firm, Thoma Bravo in 2022 before the merger. This acquisition offered a unique opportunity for PingIdentity to further grow and marked the beginning of an exciting new chapter for the combined company and its customers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2020
$93.5m
SERIES E
Sep 2017
$88m
SERIES D
Total funding: $233.5m
Company benefits
- AD&D: Benefit to financially help loved ones in case of accidental death or disability
- 100% Company paid Health Care options
- Vacation Allowance
- Health and Wellbeing resources
- Parental Leave and Family Bonding
- Expert Eye Care and the lastest eye wear
- Range of dental coverage
- Retirement programs with several investment options and financial planning services
- Employee Assistance Program
- Free lunches, snacks, and drinks
- Commuter Offset
Leadership
Andre Durand
(CEO)Is on the board for Jamf, Executive Chairman of Identiverse. Previously the Co-Founder of Digital ID World, LLC and Founder and General Manager of Jabber, Inc.
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