Senior Manager of Marketing Operations, BentoBox

• The ideal candidate must have excellent project management skills with the ability to translate marketing needs into technical requirements and manage stakeholder expectations
• You are organized, strategic, analytical, and detail-oriented with strong communication skills
• You are comfortable working cross-functionally and building strong relationships to drive change and influence without authority
• 5+ years in startup or growth-stage tech company marketing operations or equivalent experience
• Experience managing a full suite of marketing automation software. Our stack includes: Salesforce, GetSiteControl, Google Analytics, Google Tag Manager, Zapier, Contentful, and Marketo
• Exceptional knowledge of SMB SaaS marketing best practices, including metrics/key performance indicators, segmentation
• Excellent analytical skills and problem solving capabilities
• Experience working cross-functionally and managing senior level stakeholders, both technical and non-technical
• Effective communicator, facilitator and collaborator
• Goal-oriented and able to manage complex projects across teams
• Demonstrated ability to prioritize work, pivot quickly to new demands and priorities while driving a high sense of urgency
• Hands-on experience implementing and optimizing processes, procedures and tools
• Entrepreneurial mindset that is constantly seeking creative solutions and proactively identifying new areas for improvements
• Adaptable in rapidly changing environments with a high degree of comfort navigating ambiguity
• Can handle and protect sensitive data with care
• Bonus points if:

Desirable

• The Sr. Manager of Marketing Operations will report to the Sr. Director of Revenue Operations and is directly responsible for ensuring the effective measurement and execution of a wide variety of marketing campaigns across the lead lifecycle
• You will be accountable for helping a fast-growing organization scale up operations, while getting the most out of a MarTech stack that integrates with Salesforce
• Be a trusted, strategic thought-partner to both the Marketing and RevOps leadership team
• Create and optimize campaign and lead lifecycle operations across marketing, sales and customer success, including processes, workflows, and automations that drive team effectiveness
• Ensure Marketing Ops team priorities are aligned and Marketing business objectives are met across business systems, enablement, and business intelligence projects
• End-to-end project ownership of both planning and execution responsibilities for cross-functional marketing initiatives
• Guide and support the management, implementation, and troubleshooting of tech stack integrations such as Marketo, Salesforce, Google Analytics, Asana, etc
• Define, manage and build reports and dashboards that effectively measure marketing performance, partnering closely with business intelligence to provide key opportunity analysis
• Lead processes and system changes to ensure compliance with email, privacy, and more