Senior Project Manager, Catalant

• The ideal candidate has a sharp eye for detail, strong organizational skills, and the ability to keep financial and operational processes on track while building trust with both client communities and expert talent
• Bachelor’s degree in a technical, business or equivalent field
• 5–7 years of project management experience with direct client-facing responsibilities
• Strong working knowledge of invoicing, billing terms, AR, and contract compliance
• Proven success managing complex, high-volume projects with detailed financial accountability
• Exceptional organizational skills with ability to track multiple projects simultaneously
• Skilled communicator who builds confidence with both clients and internal stakeholders
• Proficiency with project management tools, ERP/financial systems (NetSuite, Salesforce, or equivalent), and advanced Excel

Desirable

• We are seeking a Senior Project Manager, Billing & Operations to drive execution across client engagements while also contributing to the continuous improvement of Catalant’s operational processes. This role is both tactical and strategic: ensuring billing accuracy and project accountability day-to-day, while also shaping how we optimize and scale our Order-to-Cash operations
• Serve as the operational liaison between Sales, Platform Operations, Clients, and Experts, ensuring accurate contract terms, billing requirements, and smooth project kickoff and execution
• Oversee project delivery: check in with experts and buyers, manage project plans (scope, timing, resources, budget), and implement recovery actions for missed milestones
• Own billing operations: manage invoice schedules, maintain unbilled receivables, ensure timely expert payments, and prepare closeout documentation
• Monitor financial performance: analyze revenue reports, identify unbilled balances/trends, escalate risks, and coordinate change orders to protect margins
• Lead status updates with Client Communities, AR, Finance, and Leadership, while providing responsive, professional support on project and invoicing concerns
• Uphold professionalism, accountability, and clear communication across all client, expert, and internal interactions
• Assist designing, developing and optimizing operational processes and flow from Order to Cash. Identify opportunities for automation and AI

• We are hiring and conducting interviews and onboarding either virtually or in person if local to Boston, depending on what makes most sense based on the specific candidate and new hire