Senior IT Systems Administrator, Hungryroot
$94-115k
+ Equity
More information about location
Personalized grocery and recipe delivery service
Be an early applicant
Personalized grocery and recipe delivery service
101-200 employees
Be an early applicant
$94-115k
+ Equity
More information about location
101-200 employees
Company mission
Hungryroot's mission is to help make healthy eating easy, accessible, and joyful.
Role
Who you are
- We are looking for an experienced IT & Information Security Manager to lead our IT & InfoSec function
- 5+ years experience in a hands-on IT administrator role
- Proficiency in administering Google Workspace
- Proficiency working with and integrating Okta with common SaaS applications
- Experience with IT service management tools (e.g., Jira, ServiceNow) and has first-hand experience in improving help desk processes
- Experience with user administration of a wide range of SaaS applications where not everything is (or can be) integrated with Okta or has SSO
- Solid practical networking knowledge, hardware and software; proficiency in managing small-medium sized office networking via solutions such as UniFi
- Deep understanding of network security and data privacy practices and all common threat vectors. Has experience setting up counter-measures (e.g. VPN, zero-trust frameworks) to prevent or mitigate vulnerabilities
- A strong understanding of day-to-day computer operations, familiar with both Windows and Mac operating systems
- Strong troubleshooting skills for resolving hardware, software, and connectivity issues
- Experience with remote laptop management via MDM, e.g. JumpCloud
- Experience with physical asset procurement, management and tracking
- Excellent communication and interpersonal skills to support and train employees across various technical proficiency levels
- Strong organizational skills with the ability to manage multiple tasks and projects simultaneously
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
What the job involves
- You’ll be responsible for ensuring the functionality and security of our technology and systems from end-to-end - from helping employees set-up their computers to ensuring we have the best security practices in place
- This role will be joining our IT Team
- SaaS Management & Optimization: Oversee SaaS tools, manage integrations (e.g., Okta, Google, Stripe, Netsuite), enforce IAM (SSO, MFA, RBAC), optimize licenses, and mitigate shadow IT risks
- Infrastructure & Device Management: Manage office and warehouse networking and internet connectivity, secure remote access (VPN / Zero Trust), and administer company devices using MDM solutions
- User Support & Training: Lead IT onboarding/offboarding, provide technical support, and develop self-service resources and training for employees
- Cybersecurity & Compliance: Ensure company security via threat detection, response tools, employee training, and adherence to data privacy and retention needs as prescribed by finance and legal team
- IT Operations & Automation: Automate processes (e.g., provisioning, workflows), manage incident response, and maintain disaster recovery and backup strategies
- Vendor & Budget Management: Assist in vendor contract reviews, track usage and cost, and optimize hardware/software spending
Our take
Hungryroot is a grocery and meal kit service looking to revolutionize the end-to-end grocery experience. Its platform uses proprietary AI tech to personalize and predict grocery orders, whilst helping customers meet personal goals like trying new foods or losing weight.
Grocery shopping is a market valued at over $1 trillion globally, but has historically been resistant to digitization. This means that, as it begins to get on board with the general trend towards e-commerce, there’s real space for successful innovation. An efficient and predictive grocery solution like Hungryroot is certainly unique, and possibly highly attractive in a market where speedy and personalized service remain customer priorities.
Especially promising is Hungryroot’s strong customer retention figures, which puts it in good stead. It has rapidly expanded despite current challenges including labor shortages, supply chain disruptions, and inflation. It is the 10th fastest growing food and beverage company in the US and is expecting additional growth in the coming years, placing a continued focus on customer experience.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
38% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2021
$40m
SERIES C
Mar 2018
$22m
SERIES B
Total funding: $79.1m
Company benefits
- Remote Work Optional: Work from home, work from our NYC office, work from anywhere, you decide!
- Medical, Dental, and Vision benefits
- Unlimited vacation policy
- Monthly Hungryroot credit
- Universal paid parental leave
- 401k
- Commuter benefits
Company values
- Proactive
- Positive
- Transparent
Company HQ
Flatiron District, New York, NY
Articles
Leadership
Ben McKean
(Founder)Founder and CEO at Savored, which was acquired by Groupon. Became VP and General Manager of Groupon for nearly three years, before founding Hungryroot in 2015.
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