Product Operations Specialist, Tinder
$130-160k
2 days a week in office
Swipe-based dating app
Open for applications
Swipe-based dating app
501-1000 employees
Open for applications
$130-160k
2 days a week in office
501-1000 employees
Company mission
To power and inspire realconnectionsby making meeting easy and fun for every new generation of singles.
Role
Who you are
- 5 years in program management and/or product operations within consumer tech, particularly in fast-growing sectors such as mobile games or subscription services
- Experience in PDLC and SDLC processes
- Experience in owning critical processes involving internal & external clients/teams
- Experience working with cross functional teams & business partners
- Demonstrated ability to work with cross-functional teams and lead through influence to achieve project outcomes
- Exceptional ability to manage projects, including structuring and managing multiple concurrent work streams
- Experience with tools such as Jira, Confluence, Google Suite, Figma, and Monday.com
What the job involves
- The Product Operations Specialist will focus on expanding our current and new product initiatives globally, while introducing processes and oversight on complex initiatives that will allow Tinder to continue to scale
- This critical role helps Tinder identify risks, opportunities, and cross dependencies that span the entire organization, “bridging the gaps” by providing consistent reporting on initiatives and program health
- It will serve as an accountability mechanism for work that has been prioritized on roadmaps and provide timely updates to decision makers (exec team) on blockers and risks that need to be addressed, ensuring projects are delivered on time and meet or exceed expectations
- Your expertise in program management and product operations will guide our ambitious roadmap, helping us build and refine our products and processes
- Develop and implement product operations strategies to enhance productivity and efficiency
- Collaborate with product managers to align operational activities with product roadmaps
- Administer the Launch Readiness (Go To Market) Program, coordinating cross-functional teams to ensure timely and successful product launches
- Identify functional and technical requirements, collecting inputs from business, product, and technical teams to improve transparency of roadmap status across the organization
- Identify dependencies and the critical path, and apply a systematic approach to status reporting. Partner with teams across the organization and around the globe to define product launch strategy and closely track execution
- Regularly communicate on initiative status to stakeholders (e.g. weekly updates, point out changes to timings, new additions, recent launches, notable blockers/wins)
- Identify gaps or risks in the process and upcoming releases and define mitigation strategy– use problem solving, communication and active coordination with stakeholders, escalating to executive leadership if necessary
- Drive continuous improvement initiatives to enhance product quality and user satisfaction
- Manage and optimize product lifecycle processes, from ideation to launch and beyond
- Partner with Member Experience to ensure customer voice is fed back into the product roadmap
- Serve as the subject matter expert on the Product Development Lifecycle Process (PDLC), educating and guiding the team in its application and rollout
Our take
In today's society, online communication is rapidly replacing face-to-face interaction across various aspects of life, including professional, platonic, and even romantic relationships. Dating apps like Tinder, with their quick sing-ups and swipe-based interface, have revolutionized the way people connect.
Tinder's innovative approach has significantly reduced the social stigma associated with online dating. This, coupled with the global rise of smartphones, has created a strong tailwind for the app. However, Tinder faces new challenges from competitors like Hinge, Bumble, and Thursday, who all capitalize on similar "swipe-based" mechanics, potentially attracting users away from the platform.
To address this, Tinder is actively seeking ways to reinvent its core product. The company is exploring the development of "Tinderverse", a shared virtual reality experience. Additionally, it is testing "Tinder Coins", an in-app currency earned through positive user behavior, allowing access to premium features. These initiatives demonstrate Tinder's commitment to remaining at the forefront of the ever-evolving online dating landscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
42% female employees
-8% employee growth in 12 months
Company
Company benefits
- Mind & Body: Take care of yourself with benefits to keep you physically and mentally healthy.
- Company Perks: As winners of Comparably’s 2022 Best Company Perks and Benefits Award, we’re proud to say we provide perks that make a difference
- Life @ Tinder: We support each other— from informal check-ins to snacks + catered lunches at HQ to the flexibility to take time off when you need it
Company values
- We prioritize member safety: At Tinder, our top priority is to build an authentic, equitable, and respectful community
- We strive to build a workplace that reflects the rich diversity of our members: The best thing about Tinder is that it caters to lots of differnt people and many different types of interactions
- We encourage authenticity to nurture a trustworthy, collaborative environment: We're honest and open in all we do. Our humanity inspires us to be real with one another and to stay true to who we are, so we can feel confident interacting and collaborating with others
- We never stand still. We're inspired to build for what's next: We must constantly innovate, experiment, and learn. We strive to set a higher standard for our products, our teams, and ourselves. We eagerly seek, accept, and give feedback with cando and kindness so we can continue to grow personally and professionally
- We champion and rally behind big ideas: We empower people to think and act differently, and to be unafraid to have a strong point of view. We’re willing to risk being wrong so that we can figure out what’s right. If we aren’t creating things that make us a little bit uncomfortable, then we likely won’t make a dent in the universe
Company HQ
Sunset Strip, West Hollywood, CA
Articles
Leadership
Jonathan Badeen
(Co-Founder)Previously Director of Design at Casting Networks before starting Tinder in 2012. Served as the Chief Strategy Officer at Tinder from 2016 to 2022.
Sean Rad
(Co-Founder)Received an honorary degree from the University of Southern California Marshall School of Business. Founder of Rad Fund.
Salary benchmarks
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