Product Manager, Suki
Inpatient
$155-165k
Office located in Redwood City, CA
AI-powered voice solutions for healthcare
Posted today
AI-powered voice solutions for healthcare
201-500 employees
Posted today
$155-165k
Office located in Redwood City, CA
201-500 employees
Company mission
To lift the administrative burden from doctors, so they can focus on what matters.
Role
Who you are
- Self-starter and action-oriented: You are energized by creating something new. You love to build. You know that perfect is the enemy of good – you like to ship fast and iterate quickly
- Resilience and resourcefulness: You are not afraid of complexity (healthcare is famously complex to build for!) and obstacles, and will find ways to get things done
- Execution Discipline: You have discipline to keep current priorities visible and on a path toward success, while keeping discussion and experimentation alive for the team. You have the appropriate balance of patience and impatience
- Attention to detail: You sweat the small stuff, while keeping an eye on the larger experience
- User-centered and empathetic: You are obsessed with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior
- An excellent communicator: you have strong written communication skills, write great product specs that engineers love to read, and are responsive
- Passion for healthcare: You are as passionate about our mission, and about meaningfully impacting healthcare through technology and AI. You are knowledgeable about clinical workflows and healthcare data, yet not buoyed by their complexity and eager to learn more
- Computer science background with a minimum of 4+ years of experience in technology including 2+ year experience in hands-on product management. You have experience launching and iterating on products. The mechanics of PM are not new to you
- Strong experience defining functional and non-functional requirements of large scale products (enterprise SAAS or internet technology consumer products)
- Experience working on products with highly interactive mobile user experience and responsive interface design; experience with voice based interactions is a plus
- Can create and manage product roadmaps, prioritization, trade-offs; turn complex concepts into simplified product features that get to market and are adopted quickly
- Ability to build for our growth phase. Increase efficiency of development and design processes; facilitate smooth and predictable product launches
- Empathy for users and obsession with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior
- [Preferred] Experience working with a full range of engineering functions: data engineers, frontend engineers, backend engineers, ML
- Clinical workflow curiosity: You are curious about clinical workflows, and excited to learn from them in real life. We expect PMs in this area to talk to our users frequently, and visit our clinicians a few times a quarter
- Data-powered decisions: Leverage user insights and competitive intelligence to inform product decisions. You back decisions with data, and can sift through it yourself
- Startup speed: Experience and comfort with a fast-paced, always-on, startup environment
- Domain knowledge: Being up-to-date with latest technology trends in AI/ML and Generative AI and their application. [Highly preferred:] Experience working at enterprise health tech companies, and familiarity with healthcare data. You are not afraid to dive into data and have written production code
What the job involves
- As an early member of the Suki product team, you will wear many hats
- You will primarily contribute to our Inpatient initiative, transforming workflows for clinicians in hospitals via Suki’s AI and voice app suite
- In this role, you will oversee discovery, design, development and launch of various Suki solutions
- You will track product success metrics and outcomes, and use these as a yardstick to continually refine our products
- You will write excellent product specifications and work with engineering to ship your product
- You will spend time with executive stakeholders, frontline clinicians and EHR vendors to learn from them, and improve our products
- You will establish processes and structures that will enable us to execute at the next level of scale
- You will work in close collaboration with our engineering leaders and assist in designing systems to teach our users to utilize the product better
- While you know how to work hard, you also know how to have fun at work, make friends with your colleagues, and contribute to our diverse and inclusive culture
- Work cross functionally with engineering, design, operations, marketing and other teams to build an amazing product
- Communicate product vision, requirements and constraints for product initiatives and releases to senior management and various stakeholders
- Break down large projects into milestones, make trade-off decisions and get buy-in from cross-functional teams
- Focus on product instrumentation and analytics and iterate based on data and user insights
- Contribute to product vision, strategy, development and execution of new product initiatives and features
- Key member of a fast-growing team with potential for significant, long-term impact on healthcare technology and the practice of medicine
Our take
For medical practitioners, so much time is spent on paperwork, time that could be better spent looking after patients. Suki aims to solve this problem by using natural language processing and machine learning technologies to create powerful AI voice solutions specifically aimed at healthcare professionals.
Suki integrates with major EHR systems, recording conversations and notes, and using the data to complete paperwork automatically. Suki states that by using this system, time spent taking notes can be reduced by around 75%, which translates into a 12% increase in time spent with patients. Providing software free of charge also acts as a great way to get product feedback and as a marketing tactic, should healthcare professionals enjoy using their technology.
The company raised series C funding in 2021, which has funded a number of strategic investments that will ultimately lead to an expansion of its customer base through new partnerships with health systems and medical groups. 2022 saw Suki increase its uses by 7x, all whilst implementing updates and upgrades to its products. In 2024, it raised an impressive series D round, with which it will bolster its preexisting partnerships and enhance its products.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2024
$70m
SERIES D
Dec 2021
$55m
SERIES C
Total funding: $165m
Company benefits
- Full healthcare benefits, including medical, vision, and dental
- Unlimited vacation
- Team building activities
- Free lunch and snacks, so that there is ample fuel for thought
- A team of warm, humble, high-performance entrepreneurs
Company HQ
Staumbaugh Heller, Redwood City, CA
Leadership
Punit Singh Soni
(Founder & CEO)Punit worked for Google as their Lead Product Manager for Google+ Games and Mobile. They then went onto work for Motorola in Product Management before co-founding Suki.
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