Account Manager, EverCommerce
EverPro
$93.5-110k
+ Stock Purchase Program
More information about location
Integrated SaaS solutions
Be an early applicant
Integrated SaaS solutions
1001+ employees
Be an early applicant
$93.5-110k
+ Stock Purchase Program
More information about location
1001+ employees
Company mission
To transform commerce for the service economy.
Role
Who you are
- Bachelor’s degree or equivalent work experience
- 3+ years of experience in an Account Management, Sales, or similar revenue-generating role, preferably within SaaS or field service management
- Strong understanding of sales processes, with a proven track record of driving revenue growth
- Excellent communication and negotiation skills
- Ability to build and maintain long-term relationships with key stakeholders
- Experience with account-based selling, including upselling and cross-selling strategies
- Highly organized with the ability to manage multiple accounts and prioritize tasks
- Self-motivated with a results-driven mindset
- Knowledge of Service Fusion or similar field service management platforms is a plus
What the job involves
- We are looking for an Account Manager to focus on our Service Fusion solution
- Service Fusion is a leading software company that provides an all-in-one platform for field service management
- The Account Manager (Revenue Growth) will focus exclusively on driving revenue from existing customer accounts
- This role will involve identifying upsell and cross-sell opportunities, managing renewals, and working to maximize the lifetime value of customers
- The ideal candidate will have a deep understanding of our customers' needs, a strong sales acumen, and the ability to align Service Fusion’s offerings with client business goals
- Revenue Growth: Drive revenue through upselling and cross-selling additional Service Fusion features, products, and services to existing customers
- Renewals: Manage the renewal process for all assigned accounts, ensuring a smooth and timely renewal while identifying opportunities for contract expansions
- Account Portfolio Management: Manage a portfolio of customer accounts, identify opportunities to increase revenue, and ensure customers are maximizing the value they get from the platform
- Sales Strategy: Work closely with the sales team to develop and implement account-specific sales strategies that align with customer needs and company goals
- Customer Retention: Identify at-risk customers and proactively engage them with tailored solutions to ensure retention and minimize churn
- Client Needs Analysis: Conduct regular business reviews with clients to assess their evolving needs and align Service Fusion’s solutions to drive more value
- Collaboration with CSM Team: Work in tandem with Customer Success Managers to ensure customers are achieving their desired outcomes and are positioned for growth within the Service Fusion platform
- Performance Tracking: Monitor account performance, including usage metrics and KPIs, to identify trends and opportunities for revenue growth
- Sales Forecasting and Reporting: Maintain up-to-date records of sales activities and provide forecasts of revenue growth opportunities
Our take
Denver-based EverCommerce is a service commerce platform that offers vertically tailored SaaS solutions for more than half a million global service-based SMBs. Its goal is to accelerate digital transformation across various industries within the service economy, which has proved to have done when considering its recent growth in customers.
The company, which specializes in Home Services, Health Services and Fitness & Wellness Services, serves to accelerate growth, streamline operations and increase retention. By automating these processes, EverCommerce enables clients to focus on simply growing their businesses. Despite increased macroeconomic headwinds in recent years, affecting the marketing services solutions, the company still delivers double-digit growth and solid profitability.
In 2021, EverCommerce acquired DrChrono and through this both companies are able to share their commitment to helping SMEs thrive. In fact, EverCommerce has become somewhat of a beast in its trade having acquired almost 30 companies, multiple in each year. This has enabled it to adopt a broad array of features to offer its growing customer base
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2020
$20m
GROWTH EQUITY VC
Apr 2017
$12m
SERIES A
Total funding: $36.2m
Company benefits
- Flexibility to work where/how you want – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- Continued investment in your professional development through Udemy
- 401k with company match
- Flexible and generous paid time off
- Employee Stock Purchase Program
Company HQ
River North Art District, Denver, CO
Leadership
Matthew Feierstein
(President & COO)Former President at PaySimple. They were also the COO at Pronto.
Chris Alaimo
(CTO)They have extensive history as a VP of Engineering at various companies. Former CTO at PaySimple.
Eric Remer
(CEO)Co-founded I-Behavior, Conclave Group LLC and PaySimple.
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