Solutions Engineer, Eleos Health

• You are someone who gets excited about tailoring a solution to a need
• You are a great empathic listener, opportunistic yet realistic, who loves to sell solutions that provide value to people
• You love presenting new products in new categories, stretching the product's capabilities on demonstrations, and figuring out value propositions and ROIs for prospects and customers
• You are laser-focused on delivering a solution that meets the customer's needs on time
• You are excited by the challenge of finding unique solutions to customers' problems, always looking to push yourself and the organization forward
• 7-10 years of industry experience with a minimum of 3 within a pre-sales environment on major/global accounts
• Outstanding presenting skills to technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
• Ability to connect a customer’s specific business problems and adjust a relevant solution
• Technical understanding of EHR and Telehealth integrations
• Worked in a startup environment, seen a company grow, and you are a winner
• Proven success in co-leading large enterprise deals
• Excellent communicator who can work effectively across the organization
• Ability to travel 25% of the time, within the US

Desirable

• We are looking for a prospect and customer-facing Senior Solution Engineer to join our growing GTM team
• You’ll have the opportunity to influence and execute on our GTM motion and value creation
• The Solution Engineer will be a key member of the GTM, reporting to the Senior Director, Solution Engineering
• In this role, you’ll promote Eleos’ mission by working hand-in-hand with our Sales, CS, and Product teams to demonstrate our enterprise-wide CareOps Automation solution to the top health systems, payers, and community health centers in the country, helping them to provide better care and reduce documentation time by 50%
• You’ll Understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business
• You’ll partner with functional leaders from the sales, marketing, customer success, and product teams to execute the most optimal strategy to demonstrate products to prospects
• You’ll travel with the Sales Team to meet with community health centers in the sales pipeline, articulate the Eleos product vision and strategy and demonstrate Eleos
• You’ll act as a conduit between the market and Eleos to synthesize and provide feedback from the field to internal teams
• You’ll know the functionality of Eleos’ products inside and out
• You’ll collaborate daily with internal teams to understand existing functionality and functionality in development
• You’ll serve as an external subject matter expert when speaking with prospects about the technical functionality of our products and clinical concepts
• You’ll help maintain and refine our demo platform, working closely with the Product & Engineering teams to ensure maximum effectiveness
• You’ll work closely with our customer success team to ensure our SOWs set us up for successful implementations
• Your typical day will include check-ins with the sales reps to understand their demo needs and collect pre-meeting data for upcoming demonstrations, demonstrating our products to prospects and upsell clients over web conferencing and/or in person, working on updating and maintaining our demo platform, and connecting with internal team members to stay up to date on product developments