Senior Compliance Manager, Amazon

• We are looking for an ambitious and experienced senior compliance professional to join the Amazon Payments Europe (APE) Compliance Office team to invent simple solutions to difficult regulatory issues
• Extensive knowledge of PSR, compliance frameworks, and best practices applicable to Amazon's operations in the EU and Luxembourg
• Strong analytical and problem-solving skills, with the ability to conduct comprehensive risk assessments and propose effective mitigation strategies
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
• Project management experience, with the ability to lead and contribute to compliance-related projects
• Proficiency in creating and delivering training programs on compliance topics
• Relevant professional certifications or qualifications in compliance, risk management, or related fields are preferred
• Bachelor's degree or equivalent
• Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent
• Experience handling confidential information

Desirable

• The Senior Compliance Manager is critical role within the APE Compliance Office team, responsible for providing Compliance subject matter expertise, advisory and oversight in relation to payment services regulations
• The Senior Compliance Manager is responsible for ensuring Amazon's operations and products adhere to Payment Services Regulations and compliance requirements across the European Union, specifically Luxembourg. This role serves as a subject matter expert, providing guidance and oversight to the business on managing compliance risks
• Identify and assess applicable EU and Luxembourg Payment Services laws and regulations including PSD2 and applicable AML/CFT laws
• Conduct gap analyses to determine areas of non-compliance and advise on required changes to Amazon's business practices
• Collaborate with Legal, Risk, and business stakeholders to develop and maintain compliance policies and control frameworks
• Provide accurate and timely second-line compliance advice to the business, in conjunction with stakeholders
• Assess compliance risks and determine compliance requirements within new and existing business propositions and product launches
• Guide the business on managing and mitigating identified risks through appropriate controls and mitigation strategies
• Act as the subject matter expert and point of contact for the business on key regulatory topics
• Lead projects within the Compliance organization and contribute to business projects related to compliance matters such as PSD2 and DORA
• Provide regulatory advisory and oversight on areas such as outsourcing, major incident management, regulated complaints handling, horizon scanning, and conflicts of interest
• Monitor and report on compliance risks and issues, collaborating with internal risk management teams (Risk Management, InfoSec) to identify necessary mitigation steps
• Assist in the provision of regulatory reporting to the Commission de Surveillance du Secteur Financier (CSSF), Banque Centrale du Luxembourg (BCL), and other regulators as required
• Create and deliver training programs on compliance matters to the Compliance organization and the wider Amazon business
• Foster a culture of compliance and risk awareness across the organization
• This role is critical in ensuring Amazon's operations and products meet regulatory requirements, mitigate compliance risks, and maintain a robust control framework
• Map newly-published regulations and perform a gap analysis against the existing control environment
• Engage with business stakeholders to provide compliance advice in relation to an existing product
• Write compliance requirements for new product implementation
• Review and update Compliance policies to ensure they remain up to date with regulatory requirements, and communicate any changes to business stakeholders
• Liaise with business stakeholders and data teams to compile data in relation to regulatory reports and ad hoc requests