Technical Project Manager, Ravelin
Technology to prevent payments fraud
Open for applications
Technology to prevent payments fraud
101-200 employees
Open for applications
101-200 employees
Company mission
Ravelin's mission is to predict risk with unmatched accuracy and speed, to enable its clients to prevent fraud and accept payments with confidence.
Role
Who you are
- Around 2 years experience as a project manager or in an Integrations role
- Experience managing a project to completion
- Some exposure to technically complex products or solutions, and related integrations
- Bring the energy and enthusiasm that is needed to bring together external and internal parties
- Have exceptional communication skills – both internally and client facing
- Be authoritative and efficient; ability to direct and lead others confidently and have tough conversations with our team and our clients, where appropriate
- Analytical with great attention to detail
- Pragmatic problem solver and solutions oriented
- Be commercially-savvy
What the job involves
- We are looking for a Project Manager to join the Ravelin team, who will be focused on supporting the technical onboarding and integration of new clients
- Are you from a technical background, and would like to move into a more client facing role? Do you enjoy technical challenges, working with people and developing a deep understanding of how lots of different businesses operate? Or are you new to the world of technical Project Management and want to be challenged and more client facing? We have the job for you
- We are looking for more like minded people who are innovative, commercial and value the work that they do. We celebrate multiple approaches and points of view and believe diversity drives innovation, and we have built an organisational culture where difference is valued
- Lead the technical and business integrations with clients. We focus on standardisation, however being able to identify where new product features or improvements can help a client is paramount to ensuring we stay the best platform in the market
- Deliver operational excellence. The candidate will need the ability to anticipate potential issues and dependencies, highlight project risks, and communicate business and technical problems or requirements
- Work with multiple technology platforms, i.e. mobile apps, web
- Regularly contribute to internal product and technical discussions with an informed opinion from both client and Ravelin point of views
- Ensure excellent time management and setting own and client’s work goals
- Ensure all internal post-sale due-diligence processes are completed before the project commences
- Chair all client facing project meetings, including project kick-off, technical discussions, project go-lives and post-project reviews
- Develop strong day to day working relationships with clients
- Maintain all project documentation
- Ensure best practices/processes are followed in order to create quality integrations, and contribute to suggestions of where improvements could be made
- Attend client meetings both virtually and in person to build relationships as required
- Provide an excellent introduction and handover to operational teams of Data Scientists, accompanied by thorough documentation for future reference
Salary benchmarks
Our take
Ravelin has developed machine learning-based technology that helps online merchants and their payment service providers reduce losses to fraud, and improve acceptance rates of orders.
The company is aiming to give merchants more confidence in accepting customers and transactions, while tackling organised fraud rings - a problem Ravelin says is a multi-billion dollar problem for the ecommerce industry.
Tackling this problem means there is significant value in Ravelin's offering, and it has already signed up significant enterprise customers like Just Eat and Quiqup. In 2022, the company partnered with Mastercard to enhance its platform, and help more merchants strengthen their fraud detection capabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jul 2020
$22.1m
SERIES C
Sep 2018
$10.8m
SERIES B
Total funding: $38.6m
Company benefits
- Remote first - it’s up to you whether you come in to the office or work from home, and we also support Ravelinos who work internationally, on a temporary or permanent basis, through our partner Omnipresent
- Mental health support - we’ve partnered with Spill to provide round the clock access to therapists, we offer a 24/7 employee assistance programme through AXA, and we also book wellbeing days into everyone’s calendar each quarter
- Charity - we make monthly donations to various causes, and our Ravelinos are able to nominate charities through our Ravelin Gives Back initiative
- Volunteering - we organise in-person volunteering opportunities throughout the year
- Flexible hours
- Employer-contributed pension scheme
- Equity scheme
- Lunches twice a month and the office kitchen cupboards are stocked with treats and goodies on a weekly basis
- Home office budget
- One day each quarter dedicated to learning and personal development
- Individual yearly learning budget of £1000, and access to company wide training
- Comprehensive medical cover through AXA or US equivalents, including dental and optical cash back
- Remote fitness - virtual yoga twice a week, team HIIT sessions, and online Pilates class
- Socials - we do our best to include everyone in our social activities, whether you work remotely or you’re always in the office, and anyone at Ravelin can organise a social!
Company HQ
Old Street, London, UK
Leadership
Martin
(CEO)Founding engineer at Hailo, and lead developer at Hub Culture.
Leonard
(CTO)Technical Lead at Hailo. Founded a web development company specialising in ecommerce.
Mairtin
(CIO)Head of Fraud at Hailo. 10 years experience working as a crime intelligence analyst for organisations such as the Metropolitan Police
Nick
(CFO)Finance Director at Hailo. Previously Finance Director for Canonical (technology to deliver open source software).
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