Principal Software Engineer, Podium
Communications
Messaging tools for local businesses
Be an early applicant
Messaging tools for local businesses
1001+ employees
Be an early applicant
1001+ employees
Company mission
To empower local companies with powerful messaging tools so they can achieve their business goals.
Role
Who you are
- 8+ years of experience as a full-stack engineer on an Agile development team, in a hyper-growth SaaS setting
- Deep understanding of modern backend technologies and paradigms, such as microservices, event-driven architecture, and RESTful/GraphQL APIs
- Experience on a consumer grade web app frontend, preferably React based
- A disciplined approach to testing and quality assurance
- Excellent communication skills with the ability to effectively interact with a wide range of stakeholders including Podium’s customers, engineers and company leadership
- What We Hope You Have:
- A passion for emerging technologies, particularly in the areas of AI/ML, with experience in exploring their practical applications in communication systems
- Ability to diagnose, troubleshoot, and resolve quality issues related to VoIP, video, and telephony platforms
- A growth mindset and enthusiasm for mentoring and developing junior engineers
What the job involves
- In this role, you will drive impactful change through both hands-on contributions and technical leadership. You’ll mentor and guide engineers within the pod, fostering growth and collaboration to enhance the team’s capabilities. As a technical leader, you’ll provide architectural oversight for the pod’s initiatives, Not just through plan reviews but by leading and actively contributing to critical projects
- This is a full-stack role, offering a wide array of challenges. You will work on backend initiatives that scale and optimize our message delivery services, ensuring they can handle over a billion interactions reliably. You will also work on projects that improve and refine shared web and mobile interfaces
- Planning & Execution: Acting as a hands-on, key contributor and leader on critical “Big Rock” initiatives, delivering high output with high quality; participating in planning to define capabilities, goals, scope, milestones, and work breakdown in a manner that promotes incremental delivery and high impact
- Vision & Strategy: Developing and articulating the vision for core technical functions and their capabilities, defining their strategic value, and overseeing their evolution to meet future demands and enhance our overall platform
- Architectural Design: Having a strong hand in shaping our technical strategy and North Star Architecture as well as guiding the design and implementation of services and components
- Technical Leadership: Providing mentorship, guidance, decision making, and technical examples to enable engineering teams to deliver the right solutions and outcomes
- Cross-Functional Collaboration: Working closely with product, design, engineering, and other stakeholders to understand requirements and translate them into technical solutions; you will be engaged across initiatives spanning Podium’s entire engineering organization
Our take
Podium’s customer messaging platform offers small to medium-sized local businesses a range of solutions for communicating with their customers. The tool helps them to attract reviews, gain feedback, operate webchat as well as manage marketing campaigns and payments.
Since its 2014 launch, the company has evolved from an early focus on customer reviews to cover payment and messaging solutions. With a focus on SMS communications, it's already powering over 100,000 businesses in the US such as La-Z-Boy, Trane Technologies, Zerorez, Ken Garff Auto Group, and Rotmans. Its most recent valuation put Podium at over $3 billion.
Podium is continuing to come out with new services, including the full payments offering with the launch of card readers and a new campaign marketing solution. Its foray into payments has gone better than planned, perhaps unsurprisingly so considering the forced shift to mobile and digital payments in recent years.
Steph
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Nov 2021
$201m
SERIES D
Apr 2020
$125m
SERIES C
Total funding: $418.7m
Company benefits
- 401k with a matching contribution plan
- Unlimited Vacation
- Medical, dental, vision benefits
- Onsite gym with local professional coaches
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Weekly free lunch, breakfast and delicious smoothies
Company values
- Be a founder
- Murder drama
- Enjoy the ride
Company HQ
Lehi, UT
Articles
Leadership
Eric Rea
(Co-founder & CEO)Having studied at BYU, Eric founded finegrain in 2011 before spending a year as a Software Engineer for International Atomic Energy Agency. They co-founded Podium in January 2014, and have been CEO since.
Dennis Steele
(Co-founder)Dennis started their career as a Sales Manager for Protection 1 Security Solutions before working as Account Manager for PilmerPR and SpotterRF. They worked briefly as a DevMountain Developer, having co-founded Podium with Eric.
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