Head of Marketing Operations & Analytics, Feedzai
Cloud-based RiskOps platform
Be an early applicant
Cloud-based RiskOps platform
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To make commerce safer for banks, retailers, payment providers, and customers.
Role
Who you are
- We’re looking for a highly driven and detail-oriented Head of Operations & Analytics / Chief of Staff to bring structure, insight, and operational excellence into Feedzai’s global growth organization.
- 10+ years of experience in marketing operations, revenue operations, or analytics, with proven leadership experience
- Deep understanding of B2B SaaS pipeline dynamics, funnel management, and demand generation metrics
- Strong proficiency in Salesforce, Marketo/Hubspot, BI tools (Tableau, Power BI, Looker), and attribution models
- Track record of building dashboards and reporting frameworks that inform executive decision-making
- Experience supporting senior leadership (CMO, VP-level) with both strategic initiatives and hands-on operational execution
- Ability to manage operational cadence across a global team and align multiple stakeholders
- Strong people management skills with experience building and developing lean, high-impact teams
- Analytical and detail-oriented, with strong communication skills and a collaborative mindset
- Experience in fintech, enterprise technology, or AI-driven companies is a plus
What the job involves
- This role will own marketing operations, data analytics, performance reporting, and process optimization to ensure our growth engine runs efficiently and scales effectively
- You’ll work cross-functionally with campaigns, digital, field, and sales teams to deliver actionable insights, optimize marketing investments, and embed operational discipline across the business
- Critically, you will act as a strategic and hands-on partner to the VP of Global Growth - supporting market expansion initiatives, ABM programs, and pipeline management
- In this role you will also have a dual reporting line to the Chief Marketing Officer as a Chief of Staff supporting with marketing board-level materials and embedding an operational rhythm that drives measurable impact across the function
- Own global marketing operations, analytics, and reporting frameworks
- Develop and maintain dashboards that track pipeline coverage, velocity, conversion rates, and ROI
- Provide actionable insights that guide strategic decisions across campaigns, digital, and field marketing
- Partner with revenue/ sales operations and finance to ensure pipeline, forecasting, and revenue attribution are aligned
- Define and optimize the marketing tech stack, ensuring systems integrate seamlessly with CRM and sales tools
- Act as a trusted advisor to the VP of Global Growth, shaping strategic initiatives while also providing hands-on support with funnel analytics, pipeline reporting, and market insights
- Support the CMO with board reports, investor updates, and executive-level presentations
- Drive operational cadence for the marketing organization - quarterly planning, goal setting, and business reviews
- Identify bottlenecks, streamline workflows, and implement best practices to increase efficiency and scale
- Manage and mentor a lean team focused on analytics, marketing operations, and business intelligence
- Your First 30-Days at Feedzai:
- You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey
- In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
Salary benchmarks
Our take
In this digital age, one of the biggest challenges is mitigating financial crime online. As more people use digital banking and commerce, there has been a significant increase in consumers being subjected to online banking fraud attacks and scams.
Feedzai makes banking and commerce safe with its financial risk management platform. Their AI platform monitors companies with more than 900 million customers in nearly 200 countries. Many of the world’s largest financial institutions such as Citibank, Fiserv, and Santander, as well as well known fintechs such as SoFi already use Feedzai’s technology.
As the use of digital banking and payments continues to grow during this boom period, so will the increase in financial crime. The company will always face a challenge to improve its technology as fraudsters find new methods to execute financial crimes. In early 2021 they raised a $200 million Series D investment round led by global investment titans KKR. With a +$1.5B valuation, the company remains focused on global expansion, further developing its product offerings, and boosting its partner strategy with a focus on the APAC region.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2021
$200m
SERIES D
Oct 2017
$50m
SERIES C
Total funding: $276.2m
Company benefits
- Health Insurance
- Remote Work Options
- Flexible Work Hours
- Personal Time Off
- Culture of Learning
- Maternity/Paternity Programs
- August 4 Day Work Weeks
- Cutting Edge Tech
- IT Allowance
Company HQ
Hayward Park, San Mateo, CA
Leadership
Nuno Sebastião
(CEO & Chairman)After an MBA at London Business School, they founded Feedzai in March 2010 on graduation. They have served since as CEO, alongside working as Director of ANJE and an Advisor at Oak HC/FT and PruVen Capital.
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