Senior Solutions Engineer, Stack Overflow
£122.3-163k
OTE
£122.3k
BASE
OTE is 75% base / 25% variable. Offers Equity
Public Q&A platform for developers
Open for applications
Public Q&A platform for developers
501-1000 employees
Open for applications
£122.3-163k
OTE
£122.3k
BASE
OTE is 75% base / 25% variable. Offers Equity
501-1000 employees
Company mission
To empower the world to develop technology through collective knowledge.
Role
Who you are
- 5+ years in a pre-sales technical role (Solutions Engineering, Sales Engineering, Solutions Consulting) supporting enterprise SaaS customers
- Track record of leading complex, multi-stakeholder deal cycles from discovery through close at six- and seven-figure ACV
- Ability to build, improve, and showcase developer workflows that incorporate AI tooling. Not just talk about what's possible, but show customers what it looks like in their environment. Proficiency in Python or a similar scripting language is a plus
- Strong knowledge of enterprise integration patterns including SSO, SAML, OAuth, and SCIM, as well as integrations with developer tools like Slack, Teams, GitHub, Jira, or ServiceNow
- Hands-on familiarity with AI-assisted developer workflows: copilots, MCP servers, retrieval-augmented generation (RAG), and knowledge grounding. You should be able to demo these tools, explain how they fit into an enterprise stack, and speak credibly about where developer productivity is heading
- Ability to build, improve, and showcase developer workflows that incorporate AI tooling. Not just talk about what's possible, but show customers what it looks like in their environment
- Understanding of the technical KPIs that matter to technical and engineering leaders (cycle time, time to resolution, knowledge reuse, onboarding velocity) and the ability to connect our products to those metrics in a way that resonates
- Comfort with API-based architectures and the ability to explain how APIs, webhooks, and data ingestion pipelines create real customer value
- Excellent communication skills. Equally effective presenting to a CTO and whiteboarding with a platform engineer
- Consultative by nature. You lead with questions, not feature lists
- Self-directed and comfortable in a remote-first, high-autonomy environment
Desirable
- Experience in developer tools, knowledge management, or collaboration platforms
- Background in technical writing, technical architecture diagrams, or documentation strategy
- Experience working cross-functionally with Professional Services, Value Engineering, and Customer Experience Strategist teams
- Practical exposure to LLM deployment, grounding strategies, or retrieval-augmented generation (RAG) in enterprise settings
What the job involves
- As a Senior Solutions Engineer, you're the technical expert on the account team
- Account Executives (AEs) and Strategic Account Managers (SAMs) own the customer relationship
- Customer Experience Strategists (CXS) drive adoption and retention
- Professional Services delivers implementations and technical expansions
- Value Engineering quantifies business impact
- Your job is to bring the technical depth that makes all of those motions work, from first discovery call through renewal
- You’ll be assigned a book of enterprise accounts and serve as their primary technical resource throughout the customer lifecycle
- That means leading technical discovery during sales cycles, architecting solutions that map to real business problems, and staying engaged post-sale to support adoption and expansion alongside CXS and PS
- The products you’ll work with—Stack Internal—are at the center of how enterprises are connecting
- Lead the technical win for new and expansion opportunities such as running discovery, designing solutions, and delivering demos that connect customer problems to measurable outcomes
- Run deep technical discovery that goes beyond requirements gathering. You’re uncovering the real pain (not just filling out a checklist) and sharing those insights with the AEs, SAMs, Value Engineering, and Professional Services so the whole team is working from the same picture
- Design and present solutions across our product portfolio, including authentication architectures, enterprise integrations, and end-to-end persona-based AI/knowledge workflows
- Serve as the technical advisor to Account Executives (AEs) and Strategic Account Managers (SAMs) throughout deal cycles—RFPs, security reviews, procurement, executive presentations
- Partner with Professional Services on scoping and handoffs, ensuring what was sold is what gets delivered
- Coordinate with Forward Deployed Engineers (FDEs) on internal initiatives and customer implementation work, ensuring technical alignment between what the Solution Engineering team designs in pre-sale and what FDE delivers in production
- Collaborate with CXS post-sale to identify underutilization, surface new use cases, and support renewal health
- Build and share what works: reusable demo environments, competitive intel, and enablement content for the broader go-to-market team
Our take
Stack Overflow is one of the 50 most popular websites worldwide: a Q&A style forum for developers, gamified with upvotes, downvotes, and badges, with over 14 million registered users and upwards of 21 million questions. It's grown to become a go-to resource in the community.
The site has proven a good springboard into providing other knowledge sharing services too - most notable among which is the company’s teams platform. This, along with advertising and jobs listings make for a strong revenue model that saw the company valued at well over $1B when it was acquired back in 2021.
This pricey acquisition means Stack Overflow has a secure buffer it can use to expand. This is taking the form of partnerships with Google Cloud to boost GenAI capabilities, growing its global product audience so it can boost revenue - as things stand, its team's platform is used mainly in the US. If Stack Overflow can get a foothold in developing countries like India and Brazil, it could continue its strong history of impressive growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2020
$85m
SERIES E
Sep 2015
$40m
SERIES D
Total funding: $209.1m
Company benefits
- Focus on well-being: We provide full health coverage for you and your family. That means that Stack Overflow pays 100% of your premiums. Additionally, we provide supplemental benefits such as telemedicine options
- Out of state care: We will reimburse up to $5,000 annually for the participant undergoing treatment or a procedure considered unlawful within their home state, plus a companion
- Work where you want: We have a remote-friendly culture. Before the pandemic we were 40% remote. Today, we’re over 80% permanently remote and won’t require employees to return to an office if they don’t want to. We believe people do their best work when they love where they work
- Work how you want: While we’re fully remote, we’re supporting all employees with home office reimbursements and internet stipends. We also encourage employees to set their working hours on their calendar and in Slack to encourage flexibility
- Take care of loved ones: We offer paid parental leave, a meal stipend, and the primary caregiver has the option to come back to work part time for up to one year. We also have a special caregiver policy due to the pandemic
- Keep learning & growing: Access to a personal and professional coach on a 1:1 basis to help develop your career. Additionally, all employees have annual tuition reimbursement, professional development budget for continuing education, conferences, and memberships, in order to advance their skills and knowledge
- Stay fit & have fun: We provide employees monthly fitness reimbursements as well as host regular yoga and meditation classes during the work day. That’s in addition to regular virtual cooking classes, “bev bashes” (what we call happy hours), and more
- Stack Gives Back: We care deeply for our employees and provide paid time off to encourage their voluntary involvement in and support of programs that positively impact the quality of life within the communities in which we live
Company HQ
Financial District, New York, NY
Leadership
Previously a VP at Barclay's Investment Bank. They then worked their way through various senior-level positions at Rackspace Technology, ultimately serving as SVP & GM of Cloud and Infrastructure Services.
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