Senior Manager of R&D Finance, Twilio

CA$166.4-208k

Salary based in British Columbia only and may vary in further location. Target Bonus Percentage : 17.50%

Anaplan

Expert level

Remote from Canada

More information about location

Cloud communications software

Be an early applicant

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Be an early applicant

CA$166.4-208k

Salary based in British Columbia only and may vary in further location. Target Bonus Percentage : 17.50%

Anaplan

Expert level

Remote from Canada

More information about location

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

10+ years of FP&A experience in progressive financial roles
Strong financial modeling skills, with experience completing product forecasts (revenue & COGS), pricing impacts, and knowledge of common tech industry metrics
Experience evaluating product business cases, including customer adoption trends, unit economics, and pricing impacts
Excellent business acumen and ability to influence stakeholders with data-driven insights
Ability to thrive in fast-paced environments with evolving priorities and can effectively problem-solve across multiple teams
Excellent verbal and written communication skills, including experience working with Senior Leadership (VP+)
Proficiency in financial planning tools (Anaplan) and comfort working with large datasets

Desirable

Bachelor's degree in Finance, Business, Economics or related field, or equivalent experience
Familiarity with API/platform monetization models and usage-based revenue structures

What the job involves

We're looking for a strategic, curious, and collaborative Senior Manager, R&D Finance
In this role, you'll serve as the finance partner for our Product teams, driving product investment prioritization and R&D portfolio optimization, while overseeing R&D's opex and infrastructure investments
You'll help drive financial rigor, unlock growth opportunities, and ensure we're investing resources where they matter most
This role will lead forecasting, financial modeling, and decision support - helping leaders on the R&D team understand return on investment across our product portfolio and make data-driven investment decisions
Partner with the R&D team to assess product performance and evaluate investments on the R&D roadmap over both short- and long-term time horizons
Lead ROI analysis and business case development for new product launches and feature investments, helping prioritize the R&D roadmap based on financial returns and strategic value
Provide financial insights to guide investment decisions and drive resource allocation across the product portfolio
Collaborate cross-functionally to identify growth opportunities, margin drivers, and opportunities to increase cost efficiency
Build flexible financial models to support ad hoc analysis and scenario planning, including M&A opportunities
Oversee infrastructure investment analysis, including cloud costs, COGS optimization, and capacity planning
Communicate complex financial information in clear, actionable ways to business partners
Lead, mentor, and develop a team of 3 to 4 financial analysts supporting product analysis, infrastructure costs, and open investments

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

Although aggressive expansion and lack of maturity in some of its products in the past impacted the company's efficiency, a 2023 restructuring addressed these problems and allowed it to remain competitive. The company has since focussed on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

Share this job

View 59 more jobs at Twilio