Deal Desk Analyst, Udacity
More information about location
Talent transformation platform for upskilling in tech
Open for applications
Talent transformation platform for upskilling in tech
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
To equip professionals and organizations to excel in some of the world’s most exciting disciplines by creating the next level of job-ready digital talent.
Role
Who you are
- You understand revenue recognition rules and have demonstrated the ability to find creative, data-driven decisions
- You love to take on projects whilst figuring out ways we can operationally improve as a business and never losing sight of the long-term strategy and goals
- 5-8 years of experience in a Deal Desk, Sales Operations, or Contract Management role, with a strong emphasis on pricing and deal optimization
- Proven ability to manage deal structures and pricing strategies while supporting broader strategic initiatives
- Strong document editing, process management, and systems skills
- Excellent communication skills (written and verbal) with the ability to convey complex information clearly
- Ability to thrive in a fast-paced, dynamic business environment, with strong organizational skills and the capacity to prioritize effectively
- Comfort working in an environment with evolving products, policies, and procedures, as well as compliance requirements
- Self-motivated and proactive, with a focus on continuous learning and process improvement
- Experience collaborating with remote teams and coordinating across multiple stakeholders
- Proficiency in Salesforce.com and similar CRM tools
- Strong ability to adopt and implement new technologies and processes to drive team success
- Bachelor’s degree in Business, Finance, or a related field, or equivalent experience preferred
What the job involves
- As a Deal Desk Analyst/Sr. Deal Desk Analyst, you will be the business liaison between the sales team and Legal, Custom Content, Customer Success and Finance teams to expedite sales proposals and internal approvals
- Creating partnerships within the company to help serve sales will be essential to success in this role
- Act as a key contributor to the Deal Desk team, overseeing quote creation, deal structuring, special pricing, invoicing, purchase orders, operational processes, approval workflows, and troubleshooting sales escalations
- Collaborate with Sales to ensure accurate tracking and management of opportunities throughout the deal lifecycle, focusing on enhancing pricing strategies and optimizing deal structures to drive efficiency and profitability
- Assist in driving initiatives that improve productivity, streamline processes, and optimize deal operations across the contract cycle
- Ensure compliance with contract processes by gathering necessary approvals and signatures, escalating complex issues as needed
- Contribute to responses for Requests for Proposals (RFPs), ensuring alignment with the company’s pricing strategies and optimization efforts
- Work with cross-functional teams (Sales, Legal, Accounting, Finance, Product, etc.) to resolve deal-related challenges and facilitate smooth execution
- Serve as a trusted resource for the sales team on deal-related matters, offering insights and recommendations on pricing and deal optimization
- Aid in the efficient onboarding of new Account Executives, supporting training and development initiatives
Salary benchmarks
Our take
Udacity is connecting education to jobs by providing students with skills to advance careers. Its revenue-driving 'Nanodegree' programs provide credentials to individuals earned through a series of online courses and projects from self-driving cars to digital marketing.
By partnering with leading technology companies to learn how technology is transforming industries, Udacity can teach the critical tech skills that companies are looking for in their workforce. With their powerful and flexible digital education platform, even the busiest learners can prepare themselves to take on the most in-demand tech roles.
The company sets itself apart from other online open course providers like Udemy, Goodwill or edX by focusing on industry-specific skills identified by tech companies themselves. In 2023, it launched the Udacity Management Platform for organizations, with capabilities including highlighting urgent learning tasks and displaying usage data, to further enhance its utility.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
30% female employees
1% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2015
$105m
SERIES D
Sep 2014
$35m
SERIES C
Total funding: $160m
Company benefits
- Health, dental, and vision benefits (no-premium)
- 401K
- FSA
- Monthly wellness stipend (gym memberships, work-out gear, etc.)
- Reimbursements for conferences, classes, and seminars
- Flexible work hours
- Unlimited vacation
- Paid parental leave
Company values
- Students First - The student and their needs are at the center of everything we do in order to upskill as efficiently as possible
- Better Together - We are highly collaborative as a team and are committed to a diverse, inclusive workplace free of judgment, bias or discrimination
- Entrepreneurial - We act with a high sense of urgency and eliminate unnecessary rules, process and bureaucracy to promote innovation
- Data Driven - We are intellectually curious. We dig deep. We always ask why. We make hard decisions in the face of ambiguity, are unafraid to fail fast, and move forward
- Candid & Direct - We share direct and constructive feedback and consider all important perspectives before committing to a decision
- Talent Obsessed - We strive to increase talent density continuously and reward exceptional performance. So, we promote based on what we do, not how long we’re in a role
Company HQ
Mountain View, CA
Articles
Leadership
Sebastian Thrun
(Chairman)Previously a professor of computer science at Stanford University. This experience encouraged him to found Udacity before he founded flying-car company Kitty Hawk of which he is currently CEO.
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