Solution Consultant, Opus 2
Modernising legal dispute practices
Be an early applicant
Modernising legal dispute practices
201-500 employees
Be an early applicant
201-500 employees
Company mission
To help build future legal practices by making them more agile, connected and learning organisations.
Role
Who you are
- We are looking for a strategic, solutions-oriented professional who excels in a fast-paced environment and is passionate about leveraging technology to solve complex legal business challenges
- Experience as a solution consultant, pre-sales consultant or client success manager in a B2B software technology and/or experience working with a Litigation team or legal technology highly preferred
- Strong ability to listen and analyse customer needs and engage with customers in a consultative manner
- Excellent presentation skills, with a strong ability to engage and communicate complex legal technology concepts to customers effectively
- Excellent written and verbal communication and interpersonal skills are critical to this role – you are a charismatic, people-person that can talk to anyone, including senior executives, and you are comfortable working in an ever-changing fast-paced environment
- Patient demeanour; excellent ability to hand-hold non-savvy customers with tact and diplomacy
- Analytical skills and background, with ability to use data to power decision-making
- Impeccable attention to detail and ability to learn quickly, deliver high-quality results and coordinate work across multiple teams
- Organised, with excellent time management skills
- Proactive, flexible and has a can-do attitude
- Strong team player but also able to work well independently and autonomously
- Law, computer science or relevant degree
What the job involves
- We are seeking a Solution Consultant to join our Client Success team in the US, specializing in optimizing our legal technology
- In this role, you will be engaged across pre-sales and business-as-usual (BAU) phases of high-value projects, with the goal of becoming a trusted legal technology advisor and driving adoption of Opus 2’s solutions
- Communicate the Opus 2 product and solution vision with clients to reinforce our leadership position in the market
- Become a domain expert in solution areas, beginning with Litigation/Disputes, understand the competitive landscape and be able to articulate the benefits of the Opus 2 approach
- Support the Business Development team through pre-sales providing product, subject matter and technical expertise
- Deliver compelling product demos that highlight business value and legal practice impact
- Map client business processes and pain points to product capabilities
- Advise clients on best practices in adopting legal technology and integrating it into their workflows
- Build proof-of-concept (POC) environments to showcase product fit for complex legal use cases
- Support the Client Success team to drive client engagement through various initiatives
- Engage with both Product and Development teams around continuous improvement to the current and future roadmap
- Work closely with product managers to align roadmap with client needs
- Train internal teams (sales, product, support) on solution positioning and use cases
- Represent Opus 2 at legal tech conferences, webinars, and industry roundtables
- Become a trusted advisor to our clients
Our take
Documentation, clients and teams are all multifarious in legal proceedings, and therefore provide unique logistical problems. Opus 2 aims to meet the needs of the modern courtroom by providing digital solutions in an age of remote hearings.
The company provides e-bundles that seek to solve these problems. Whilst courtrooms may use existing video software to conduct hearings, Opus 2 integrates this software with other elements (such as data storage and documentation) in order to streamline the process and ultimately save time for everyone. The company offers virtual workspaces on a secure cloud platform, streamlining legal work for both lawyers and clients.
Opus 2 continually invests in developing its software in the UK and internationally and facilitates this by hiring new talent. A recent partnership with SeeUnity is set to help achieve this.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Accessible and modern office spaces fully kitted out with Table Tennis and regular company social events
- 401k contribution
- 21 days annual holidays and flexible working
- Length of service holiday entitlement
- Healthcare, Dental plan and Vision insurance
- Perkbox scheme
- A day of leave to volunteer for charity work or dependent cover
Company HQ
Holborn, London, UK
Leadership
Graham Smith-Bernal
(CEO)Founded LiveNote, the world's most widely used litigation support tool, before starting Opus 2 in 2008.
Share this job
View 5 more jobs at Opus 2