Senior Manager of Data Science, Airbnb

Quality

$224-293.5k

Expert level
Remote in US

More information about location

Airbnb

Community marketplace for holiday accomodation

Open for applications

Airbnb

Community marketplace for holiday accomodation

1001+ employees

B2CHospitalityB2BTravelMarketplaceSharing Economy

Open for applications

$224-293.5k

Expert level
Remote in US

More information about location

1001+ employees

B2CHospitalityB2BTravelMarketplaceSharing Economy

Company mission

To create a world where anyone can belong anywhere.

Role

Who you are

  • 12+ years of experience with a Bachelor’s degree or Masters/PhD in a relevant field such as Computer Science, Data Science or Statistics
  • Experience managing individual contributors (ICs)
  • Deep understanding of machine learning, predictive modeling, and data-driven product development
  • Strong track record of experience in data science, with expertise in forecasting and marketplace dynamics
  • Demonstrated leadership skills and the ability to influence and drive change in a cross-functional environment
  • Proven experience in developing and implementing data-driven strategies to address complex problems and improve business outcomes
  • Excellent communication skills, with the ability to convey complex concepts to both technical and non-technical stakeholders
  • Strategic thinker with a passion for innovation and problem-solving

What the job involves

  • You will lead the team's strategic effort to define, measure and improve the quality of the Airbnb experience for our hosts and guests. You will have a significant impact on developing a "universal system" that drives consistent quality across the platform and ensures a seamless and enjoyable experience for Airbnb users
  • As a Senior Manager, you will be part of a highly collaborative team with high visibility from Guest & Host and Executive leadership. This cross functional effort is focused on improving the reliability and quality of a guest’s trip, connecting guests with listings that meet their personalized needs and defining and enforcing policy standards.
  • Together, the team aims to make a transformative impact, improving trip reliability and the quality of trips taken
  • Airbnb leverages data science to analyze and improve various aspects of its business, including our work on quality. As a data science leader you will:
  • Lead and provide strategic guidance to a team of data scientists, guiding them through advanced modeling and inference tasks in the area of Data Science Quality
  • Develop and refine Airbnb's Data Science strategy for Quality in collaboration with cross-functional teams, setting the direction for the organization
  • Ensure the accuracy and effectiveness of highly sophisticated models powering our efforts in Quality, taking ownership of the technical excellence in this domain
  • Act as the key liaison between the Data Science Quality team and the product organization, fostering effective communication and collaboration at the highest level
  • Partner closely with product, engineering and finance teams to align on strategic goals and deliverables, providing executive-level leadership in driving the overall success of initiatives for Quality
  • Drive the development of groundbreaking and innovative strategies in the domain of Quality, leveraging advanced data science techniques to optimize user engagement and satisfaction

Our take

When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.

Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.

Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

25% employee growth in 12 months

Company

Funding (last 2 of 10 rounds)

Apr 2020

$500m

GROWTH EQUITY VC

Mar 2017

$447.8m

SERIES F

Total funding: $3.8bn

Company benefits

  • Paid volunteer time
  • Health food and snacks
  • Generous parental and family leave
  • Learning and development
  • Annual travel and experiences credit

Company values

  • Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere
  • Be a Host: We're caring, open, and encouraging to everyone we work with
  • Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow
  • Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality

Company HQ

Showplace Square, San Francisco, CA

Leadership

Brian Chesky

(Co-Founder & CEO)

Previously an Industrial Designer, studying at Rhode Island School of Design.

Nathan Blecharczyk

(Co-Founder & CSO)

Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.

Joe Gebbia

(Co-Founder)

Also studied Industrial Design at Rhode Island, and previously founded various design-related startups

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