Principal Engineer, Live Nation

• Proven years building production-grade software at scale, preferably in a high-traffic or financial context
• Expertise in Java, Kotlin, Spring Boot (classic/reactive), Spring Batch, and Spring Cloud Gateway
• Strong grasp of concurrency, JVM tuning, advanced OOP, and robust testing (unit, integration, capacity)
• Experience with cloud-native systems using AWS, Docker, Kubernetes, and microservice design
• Familiarity with frontend technologies including ReactJS, NextJS, Material-UI, and GraphQL is a plus
• Proven delivery of secure, scalable web apps with backend-for-frontend architecture and CDN integration
• Proficiency with monitoring and observability tools such as Prometheus, Grafana, and OpenSearch
• Deep understanding of CI/CD practices, GitLab pipelines, infrastructure as code, and centralized monitoring
• Track record of mentoring and coaching engineers in distributed teams
• Experience in payment platforms or finance technologies is advantageous but not essential

• Ticketmaster Payments (TMPayments) is a global initiative delivering a modern, scalable payment platform that powers millions of transactions daily across the Ticketmaster ecosystem
• Our team of experienced engineers collaborates to architect and implement secure, high-performance solutions that enable seamless transactions for fans around the world
• Working closely with internal stakeholders and external providers, we build and maintain critical infrastructure that ensures reliability, compliance, and global reach
• As a Principal Engineer I on the TMPayments team, you will play a key role in architecting and delivering our next-generation global payment platform
• You’ll join a collaborative team of principal engineers to lead the development of secure, scalable, and cloud-native systems designed to integrate with major payment providers and gateways
• This is an exciting time to join Ticketmaster as we transform the way fans experience live events across the globe
• You will be at the forefront of designing systems that power high-volume financial flows, improve customer experience, and drive platform reliability and innovation
• You’ll have the opportunity to lead a distributed team, mentor engineers, and shape our engineering standards and practices at scale
• Architect and evolve a globally scalable, fault-tolerant payment platform integrating with providers such as Braintree, PayPal, Adyen, and Chase
• Provide hands-on leadership in technologies such as Java, Kotlin, Spring Boot, Spring Batch, and Spring Cloud Gateway
• Champion cloud-native solutions using AWS, Kubernetes (EKS), Terraform, and GitLab CI/CD pipelines
• Embed security, resilience, and observability into all parts of the platform architecture
• Oversee the platform’s end-to-end performance, ensuring high availability and robust monitoring
• Design and implement auto-remediation strategies and reduce on-call incidents to critical-only escalations
• Lead a distributed engineering team of full-time staff and contractors, driving best practices in DevOps and continuous delivery
• Collaborate closely with Product, UX, and cross-functional teams to define scope, prioritise work, and deliver features on time
• Mentor team members in architectural principles, TDD, and coding standards
• Align architectural strategy across multiple initiatives with fellow principal engineers
• Participate in PI planning, retrospectives, and continuous improvement cycles
• Facilitate clear documentation, code guidelines, and platform onboarding for new engineers
• Ensure the platform meets operational and compliance standards such as PCI
• Vision and Adaptability: Proactively anticipates challenges and adapts technical solutions to changing business needs
• Ownership and Accountability: Takes end-to-end ownership of platform health, security, and performance
• Collaboration and Communication: Works cross-functionally with global teams and communicates clearly with technical and non-technical audiences
• Leadership and Mentorship: Builds high-trust environments, nurtures team growth, and leads by example
• Composure Under Pressure: Stays calm under critical incidents, delivers clear resolutions, and ensures lasting platform improvements

• Unlimited paid time off policy
• Work from home opportunities

Live Nation is the world's leading live entertainment company, sitting at the top of the market in live events and ticketing. Formed in 2009, it is a major international company, with key business segments made up of concerts, ticketing, and sponsorship and advertising.