Senior Program Manager, eBay
Payments Risk
$123.6-216.3k
Salary varies depending on location
Leading online marketplace
Open for applications
Leading online marketplace
1001+ employees
Open for applications
$123.6-216.3k
Salary varies depending on location
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- This role requires a sharp operator and strategic thinker who thrives in a cross-functional environment, balances structure with agility, and leads through influence and data
- 10+ years of experience in program or project management, ideally within tech, fintech, marketplaces, or e-commerce
- Proven experience managing initiatives involving risk mitigation, item intelligence, machine learning, or compliance systems
- A strong understanding of agile practices, risk frameworks, and platform data flows
- Track record of driving measurable impact through well-executed programs
What the job involves
- At eBay, we empower economic opportunity by connecting millions of buyers and sellers around the world. The Financial Services Program Management Office (PMO) plays a pivotal role in enabling trust, compliance, and operational excellence across our global platform in eBay's Financial Services Org
- Our team partners closely with product, engineering, compliance, and analytics teams to deliver initiatives that reduce risk, improve item quality, and ensure a safe, seamless financial experience for our community
- We are seeking a Senior Program Manager to lead high-impact programs within the PRCi (Payments, Risk, Compliance, and Identity) and Item Intelligence portfolios
- These initiatives are critical to improving listing quality, reducing fraud, and ensuring compliance—directly supporting eBay’s trust and safety agenda
- Lead complex, cross-functional programs across the PRCi and Item Intelligence domains, driving clarity, execution, and measurable outcomes
- Manage the full program lifecycle—from business case definition and roadmap planning to stakeholder engagement, execution, and adoption
- Work closely with Risk, Product, Engineering, Legal, and Compliance teams to align goals, track progress, and mitigate risks
- Translate business and regulatory needs into clear requirements, workflows, and success metrics
- Serve as a bridge between technical and non-technical teams, ensuring shared understanding and alignment
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
Salary benchmarks
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