AI Operations Associate, Loop
Logistics payments platform
Open for applications
Logistics payments platform
201-500 employees
Open for applications
201-500 employees
Company mission
To simplify logistics payments.
Role
Who you are
- This role requires a deep understanding of our systems and their users (internal and external), the ability to translate complex technical work to everyday users, and ruthless problem solving
- You have a college degree with a quantitative background in analytics, finance, or economics or STEM similar
- You balance an eagerness to learn with the ability to execute and enjoy solving tough problems
- You have 1+ years of work experience in technology, data analysis or other technical and quantitative fields
- You’re a team player and excited about the opportunity to be an early employee at a fast-paced, fast-growing company
- This is an in person role based in Chicago, New York or San Francisco with the expectation to be in the office
- Bonus points if you have advanced excel skills and SQL, Python or other programming skills, or experience vibe coding/building automations
What the job involves
- Loop is building an AI ops team that will own key automation and intelligence systems as Loop builds and scales them across its customer base. We are disrupting traditional operations with AI powered workflows that create 100X leverage for users, turning operators into analysts
- Responsibilities include close partnership with engineering and product teams, internal roll-out of new systems and products, and driving adoption across Loop’s user base
- This role requires a deep understanding of our systems and their users (internal and external), the ability to translate complex technical work to everyday users, and ruthless problem solving
- Accelerate Loop’s ability to deliver net new product surface for global brands by deeply understanding and learning how we drive customer outcomes
- Embed with customer, product, and operations teams at some of the largest companies in the world to deliver increased customer value
- Partner with AI engineers to deploy systems and products that automate workflows, reduce manual work, and delight customers and users
- Demonstrate a deeply substantive execution skill set, knowledge of Loop’s product offering, and how it solves our customers pain points
- Build and maintain relationships with internal customer-facing stakeholders, ensuring that Loop is focused on delivering value for them
Our take
In the complex landscape of global supply chains, outdated financial infrastructure and manual processes have created a significant challenge for businesses in the logistics sector. Legacy systems often rely on labor-intensive methods for recording crucial shipping documents, leading to poor auditing practices and a lack of a single, reliable "source of truth" for payment transactions.
Loop, an audit and payment platform, is actively addressing these challenges with its AI-driven approach to transportation financial data. The company's platform consolidates and analyses information, providing real-time insights into costs, improving accuracy, and unlocking savings for its users.
In a 2023 milestone, Loop raised $35 million in a Series B funding round. This investment attests to the growing recognition of its value proposition and its potential to transform how money moves through the supply chain. With an expanding customer and partner base (that in 2024 grew to include Saudi Arabia through a partnership with Mastercard and JP Morgan through a supply chain payments partnership) and over $3 billion in booked total payment volume to date, Loop is poised for further growth and innovation.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Oct 2023
$35m
SERIES B
Jan 2022
$24m
SERIES A
Total funding: $65m
Company benefits
- Premium Medical, Dental, and Vision Insurance plans, premiums covered 100% for you
- 401k plan
- Unlimited PTO
- Generous professional development budget to feed your curiosity
- Physical and Mental fitness subsidies for yoga, meditation, gym, or ski membership
Company HQ
SoMa, San Francisco, CA
Leadership
Matt McKinney
(Co-Founder & CEO)Previously worked as a Data Scientist at Uber and MakerSights and as an Analyst at Platform Science and Datalot. Also founded 171 Design Group.
Shaosu Liu
(Co-Founder & CTO)Previously a Software Engineer at Turn, Uber, and Uber Freight.
Chase Ellsworth
(Co-Founder)Previously a Software Engineer at Earnest. Prior to that they served as a Private Equity Associate at Sorenson Capital and as an Associate Consultant at Bain & Company.
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