Senior IT Engineer, Ro

$128-165k

AWS

GCP

Python

Bash

Azure

Okta

Slack

JSON

Google Workspace

Senior level

New York

More information about location

2 days a week in office (Tri-state Area, NY)

Telehealth primary care platform

Open for applications

Telehealth primary care platform

501-1000 employees

HealthcareB2CPersonal healthSaaSTelecommunications

Open for applications

$128-165k

AWS

GCP

Python

Bash

Azure

Okta

Slack

JSON

Google Workspace

Senior level

New York

More information about location

2 days a week in office (Tri-state Area, NY)

501-1000 employees

HealthcareB2CPersonal healthSaaSTelecommunications

Company mission

To help patients achieve health goals by delivering the most convenient and effective care possible.

Job

Company

Role

Who you are

5 - 7 years as a Sr IT Engineer with proven experience managing projects and implementing new technologies
Broad understanding of endpoint management capabilities (MDM, BYOD, MAM) across platforms
Familiarity with provisioning workloads on a major cloud provider (AWS, Azure, GCP)
Experience managing a cloud-based IT environment including Okta, Google Workspace and Slack
Proficiency in interacting with APIs via bash, python, or no/low-code tool like Okta Workflows
A keen eye to spot the missing { in a JSON object
Ability to move quickly and learn new technologies
Excellent troubleshooting skills
Passion for building and maintaining a superior IT hygiene posture and user experience
Awesome team player

What the job involves

Come be a core member of Ro’s Information Technology Engineering team
This is a non-managerial, hands-on individual contributor role working with market-leading vendors to build, operate and maintain Ro’s internal systems
You will be responsible for providing a frictionless and efficient user experience for our team members, as we collectively work to bring an amazing healthcare experience to our patient
As a Senior IT Engineer, you’ll build and operate a variety of systems ranging from end-user endpoint configuration, cloud infrastructure provisioning, SaaS application security and more - all while utilizing automation toolsets to scale operations and improve reliability
This role reports directly to the IT Engineering Manager and will work closely with other internal technology teams
Collaborate with IT, Security and Risk Management teams to ensure maximum protection of Ro’s assets
Contribute to the development and deployment of Ro’s zero trust plan across device and user identity
Manage and tune devices to ensure optimum performance and a wonderful user experience
Configure SaaS applications with secure defaults
Utilize infrastructure-as-code to standardize configuration management
Develop and implement automations that simplify and scale system management
Create and maintain project implementation plans and schedule
Provide support to issues escalated to the engineering team
Participate in on-call rotation every ~2 months

Our take

Ro is a direct-to-patient healthcare company on a mission to help patients achieve their health goals by delivering the easiest, most effective care possible.

It's the only company offering nationwide telehealth, labs, and pharmacy services too. This was enabled y Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care.

And since 2017 the company has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

5% employee growth in 12 months

Glassdoor (3.36)

Trustpilot (3.7)

Company

Funding (last 2 of 6 rounds)

Feb 2022

$150m

LATE VC

Mar 2021

$500m

SERIES D

Total funding: $1.0bn

Company benefits

Medical, dental, and vision membership
Equity for all team members
Flexible time off
Paid parental leave, and flexible work arrangement
Well-stocked office with snacks and bi-weekly free lunches
Gym, learning, and development stipends

Company HQ

Chelsea, New York, NY

Leadership

Zachariah Reitano

(Co-Founder)

Previously a Teacher at General Assembly and co-founder of Shout Inc., in 2013. They are now an Entrepreneur in Residence at Prehype.

Saman Rahmanian

(Co-Founder & Chief Product Officer)

Previously a Senior Art Director at Crispin Porter + Bogusky and founder of Tischen in 2010. They were also a Partner at Prehype and founder of Managed by Q.

Rob Schutz

(Co-Founder & Board Member)

Founder of Snagged.com. Experienced as a Senior Consultant at CGI specializing in healthcare, they also served as Director of US Marketing and User Acquisition at kgb and as VP of Growth at BARK.

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