Solution Engineer, Salesforce
Apprentice
+ Employee Stock Purchase Plan
More information about location
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
+ Employee Stock Purchase Plan
More information about location
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- We are looking to hire individuals that have a demonstrable desire towards continuous learning, resilience to overcome an obstacle with a positive attitude and a passion for customers and how technology solutions can solve business challenges
- Below the skills we will be looking for. These are skills & behaviours that will make you successful as one of our Solution Specialist Apprentices:
- Curiosity and drive to search business-related information, summarise it and share findings
- Goes beyond the ask, to further understand in-depth topics that are relevant for the role and is resourceful
- Collaborates well with a team to solve problems in dynamic environments
- Ability to develop interpersonal relationships internally & with customers
- Display initiative, self-motivation and deliver high-quality results
- Flexibility in shifting direction when priorities change
- Willing to travel occasionally
- Must have the right to work in the United Kingdom and been a resident in the UK/EU for at least 3 years
- GCSEs or equivalent with Maths and English at grade 4 and above (A-C)
- Plus a level 3 qualification (AS Level, A Level or BTEC)
What the job involves
- Solution Specialist - Works closely with the sales team and other solution specialists to create customised solutions to solve a customer business challenge or objective
- The Solution Specialist team is responsible for leading the creation of a solution designed to meet a customer need based on requirements gathered throughout the sales cycle, as well as delivering insights and recommendations to companies looking to transform their customer's experience
- Prepare and deliver solution demonstrations to customers
- Work with sales on customer engagements & own the solution know-how
- Prepare & run session to gather and identify customer needs
- This program offers a unique opportunity to combine classroom and work-based learning during 3 years, you’ll spend 20% of your time at QA and 80% at Salesforce (London). All the content covered at the college and the work experience will contribute towards a BSc Honours program in Digital & Technology Solutions. During the program, you will be exposed to:
- Continuous development opportunities
- Multiple customer engagements
- Coaches, mentors and fellow apprentices that will support you throughout the 3 years and beyond
- Diverse career opportunities and roles inside the company
- As an apprentice, year one will be primarily focused on learning the basic skills needed to work with our customers, you will engage with co-workers that work directly with our customers,
- While you progressively transition into the role. During this foundational year, you will:
- Develop a understanding of our products and business
- Learn critical soft skills and consulting skills you’ll need for your role
- Support members of the team with their projects
- Build your network with your cohort and other cross-functional roles
- Acquire official industry-standard Salesforce certifications
Salary benchmarks
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- Medical Care
- Life Insurance
- Retirement Savings
- Employee Assistance Programs
Company HQ
Financial District, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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