Software Implementation Consultant, Dayshape
£38-44k
More information about location
AI-powered resource management software
Job no longer available
AI-powered resource management software
101-200 employees
Job no longer available
£38-44k
More information about location
101-200 employees
Company mission
To improve people's working lives.
Role
Who you are
- If you are talented in software projects, data mapping and interested in improving resource management for professional firms then we’d love to hear from you
- We have a process for onboarding our customers that guides each project but also need you to be independent and driven, analytical and keen to learn our product
- Demonstrable experience with complex SaaS and/or ERP solutions across Accountancy, Professional Services or IT Consultancies
- Hands on experience configuring SaaS solutions and mapping data for integrations
- Strong customer facing skills, we need you to win their hearts and minds and hand-hold them through their Dayshape journey
- The ability to contextualise the pain points in capacity planning
- Logical and analytical mindset
- Demonstrable experience learning new complex systems - we need you to learn Dayshape and stay on top of each new development, our releases happen every 6 weeks so this is always a moving target
- You will have a consultative approach and be able to recommend different workflow or configuration options that will solve a customer's business requirement
- Great at listening
- Basic knowledge of JSON, SQL and JavaScript
- We are looking for someone who can hit the ground running, with boundless enthusiasm
Desirable
- Experience in implementations in the HR / ERP / Resource Management space
- Experience leading current state and future state workshops as part of the implementation project
What the job involves
- We have a great pipeline of enterprise prospects and we need to grow our Professional Services team to support this
- You will work on implementation projects with newly signed and existing customers alongside one of our Project Managers
- You’ll be an advocate for Dayshape, consulting and guiding customers to get the most out of our product
- Demo Dayshape to new customers
- Understand a customer’s as-is process and how to onboard them to Dayshape
- Lead requirements gathering workshops with customers, know the right questions to ask, pick up on any areas that are unclear and dive deeper to clarify business needs early on
- Configure Dayshape tool to meet customer needs
- Gather information from the customer to allow our engineering team to build the required integrations
- Advise customers how Dayshape should be configured for them to have the best possible experience from Day 1
- Prepare and deliver customer train the trainer training
- Support your Project Manager with technical guidance
- Help Account Executives with pre-sales support and demo’s, showcasing the best that Dayshape has to offer customers
- Understand and build workflows for Accountancy and Professional Services firms
- Help identify areas of improvement for customers and Dayshape rollout methodology
- This is a full-time role (37.5 hours per week). We typically work from 09:00 - 17:30 from Monday to Friday, though we can be flexible around this
Our take
Dayshape offers AI-powered resource management software developed to help professional services firms meet profit and growth targets, and client service standards, and offer more rewarding careers for employees. Its features include automated resource scheduling, approval workflows and engagement performance alerts, capacity planning tools, and skills tracking.
Dayshape has 30,000+ global users across 20 countries, including two of the Big Four professional services firms. This is a big coup: competitors are plentiful in this space, especially now that complex hybrid workforces have increased the market appetite for tools to help manage them. As a purpose-built and dedicated solution, Dayshape’s focus on automation, people-first planning, and real-time project financials, gives it an edge against legacy resource management tools.
Dayshape is using its remarkably fast growth (it’s regularly been the fastest-growing Scottish tech company of the year) to continue its global expansion into the US, where the professional services industry includes well over a million different firms.
Steph
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Company benefits
- Paid four week sabbatical in your fifth anniversary year on top of your holiday entitlement
- Innovation Week twice a year, a chance to experiment and work off-project
- Regular All Hands meeting for inspiration and over-communication
- Time out of the working week for team socials each month, with a mix of in-person and virtual options: past events include hiking, family BBQs, online games, D&D, and at-home cocktail classes!
- Genuinely nice, smart people to work with, who are excited about growing our company
- Volunteering time – up to 20 hours a year to participate in volunteer work
- At least £1,000 per year to spend on professional and personal development
- 33 days' holiday per year (including bank holidays), increasing by 1 day each year to a maximum of 40 days
- Private healthcare and rewards through Vitality
- Enhanced family leave
- Income protection and death in service cover
- Matched 5% salary sacrifice or auto-enrolment workplace pension scheme
- Access to wellbeing offerings, such as our Employee Assistance Programme and a dedicated counselling service
- Salary sacrifice EV car scheme
Company HQ
Edinburgh West End, Edinburgh, UK
Leadership
Andrew Bone
(Co-Founder & Chair )Originally a Software Engineer, who then worked as an Assurance Executive with PwC, and then took on various roles at RBS.
Alastair Andrew
(Co-Founder & Principal Engineer)Previously a Software Engineer at Graham Technology, who went on to complete a PhD in Computer Science at the University of Strathclyde.
Matt Cockett
(CEO)Matt brings extensive experience in scaling global tech companies in people-centric sectors and will guide the business as we expand into more geographies and industries.
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