Head of AI Products & Engineering, Yoummday
Global OS and CX marketplace
Be an early applicant
Global OS and CX marketplace
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To improve people's working conditions, protect the environment, and make companies more successful with its disruptive work@home operating system.
Role
Who you are
- If you're eager to drive the future of AI and lead a team that's revolutionizing business operations, we can't wait to connect with you!
- Tech Stack & AI Expertise: You are proficient and hands-on in Python, (Javascript/Typescript is a plus), have extensive experience developing production-ready AI/ML applications, as well as MLOps practices and cloud architectures (AWS/GCP/Azure)
- AI Productization & Scaling: You have a proven track record of successfully introducing and scaling AI products—from research to production in a live environment
- Leadership & Growth Enablement: You are a passionate leader, help your team to achieve great results and foster an AI-driven culture within the company
- Academic Background: You hold a degree in Computer Science, Mathematics, Data Science, or a related field, preferably with a focus on Machine Learning, Deep Learning, or Artificial Intelligence
- Communication & Stakeholder Management: You communicate confidently with both technical and non-technical stakeholders, can explain complex AI concepts in an understandable way, and are fluent in both English and German in your interactions
What the job involves
- As the Head of AI Products & Engineering at yoummday in our Munich or Berlin office (hybrid model), you will be pivotal in defining our AI strategy and leading the technological evolution of our company
- You will develop cutting-edge AI products end to end with a focus on NLP products with a talented team of AI, software engineers and a product manager
- At yoummday, we are committed to fostering your growth as a leader in AI innovation. This role offers you the chance to lead high-impact projects and shape the AI strategy of one of the fastest-growing startups
- We offer an ideal environment with high data availability, a broad customer base and a business model with proven profitability and solid funding
- Strategy & Vision: Work closely with the executive team to develop a forward-thinking AI strategy and take full ownership in executing it
- End-to-End AI Product Development: Own the discovery, architecture, development, and scaling of AI-driven products to help our customers excel in customer service
- With a great team of fullstack developers, AI engineers and product people full autonomy is guaranteed
- Generative AI & NLP Innovation: Use cutting-edge innovations in Generative AI, LLMs and NLP to enrich our platform with intelligent automation and conversational AI
- Machine Learning & MLOps: Ensure that our AI infrastructure remains modern, scalable, and high-performance—from model training to deployment
- Entrepreneurial Freedom: Train and finetune own models or use proprietary systems for your product and engineering innovations - you set the scene and have the means to do so
- From day one, you’ll have the chance to shape one of the fastest-growing and most profitable startups, leaving your footprint on its journey
- You’ll work in an exciting environment that’s shaking up an established and sluggish market – with a results-driven, motivated team and modern technologies by your side
- Impact: Define and drive the AI strategy, shaping the technological direction of the company and influencing key business decisions
- Work directly with our VP of Product & Tech and the founders in a highly diverse role that will challenge your skill set, initiative, and drive for success
- You’ll work alongside an experienced Engineering team, as well as a strong management group of industry experts. Together, you'll foster a culture of open dialogue, collaboration, and continuous learning, while also driving your own leadership development
- Join us in shaping the Future of Work, advancing Sustainability, and championing the Sharing Economy. As a Head of AI Engineering, you’ll help steer impactful projects that drive positive change on a global scale
Our take
Yoummday is revolutionising the way businesses approach customer service worker operations with its innovative work-at-home operating system, enabling companies to replace call centres with freelance customer experience professionals who work from home. The company’s global marketplace has over 8,500 freelancers for companies to recruit from, this technology-first outsourcing process is utilised by 70+ Fortune 500 and DAX-listed companies.
The company acquired multi-lingual business process outsourcer company ICON in mid-2022, accelerating Yoummday's international expansion and furthering the incorporation and development of unique platform capabilities.
Yoummday has seen a steady increase in professionals and companies joining the platform and has focused on growing its team and leadership whilst widening its market reach.
Steph
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (1 round)
Feb 2022
$31.4m
LATE VC
Total funding: $31.4m
Company values
- Innovation - We question the status quo, think outside the box and go new ways. We want to make things better – in all we do
- Authenticity - We accept people as they are. We prize, protect and promote their individuality
- Courage - We have the courage to pursue new ways of thinking and take different paths. We’re not afraid of mistakes
- Sustainability - With our actions, we only pursue aims that are socially, ecologically and economically sustainable
- Trust - We trust our employees, talents and partners, and we do all we can to earn the trust of all stakeholders
- Pleasure - We take pleasure in our work, and we make every effort to ensure that others find it a pleasure to work with us
Company HQ
Neuhausen-Nymphenburg, Munich, Germany
Articles
Leadership
Klaus Harisch
(CEO & Co-Founder)A serial entrepreneur and strategist with many years of experience in the telecommunications industry and was founder of 11880 and GoYellow.
Lion Harisch
(Co-Founder)Co-founded the company after completing their Political Science studies. They are also the Founder & current CEO of DeChain Capital and Bavarian Crypto Labs.
Pablo Harisch
(CBO & Co-Founder)Co-founded the company after completing their Business Law & Computer Science studies.
Salary benchmarks
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