Senior Business Intelligence Analyst, Klaviyo
$112-168k
3+ days a week in office
Intelligent marketing automation powered by customer data
Job no longer available
Intelligent marketing automation powered by customer data
1001+ employees
Job no longer available
$112-168k
3+ days a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- 2-4 years of analytical experience with data and data modeling concepts
- Engineering, data science, statistics, economics or quantitative background
- Experience with statistical packages (e.g. R, Python, Stata, MATLAB, etc.)
- Deep experience with SQL and relational databases (Redshift, Snowflake preferred)
- Familiarity with ETL tools and frameworks (Stitch, HEVO, etc)
- Very curious about what makes a business / operation function successful
- Ability to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise manner. Art of telling a story with data
- You are quantitative and curious. You enjoy understanding cause and effect in various business situations
- You enjoy finding creative technical solutions to hard problems and are structured in your thinking
- Ideal for someone who wants to launch a career in business analytics
What the job involves
- Klaviyo is looking for a Business Intelligence Analyst or Senior Analyst to join our growing team
- This person will be focused on analyzing data to drive business impact and understanding
- They will contribute to building models and maintaining data environments
- They will also be asked to perform analyses on various aspects of Klaviyo’s business and operations and present findings to key stakeholders within the company
- This is a cross functional role that requires framing business problems, maintaining data needed for analysis, synthesizing results and making recommendations to the executive team and other leaders in various departments
- Perform hypothesis testing and causal analyses to statistically assess relative impact and extract trends
- Create analysis frameworks to effectively answer strategic questions
- Interact with customer success, support, product, engineering, sales, and marketing functions
- Contribute to development of models around predictive recommendations, marketing attribution, financial forecasts, etc. to support the best decision making within the organization
- Typical business issues will involve framing and solving problems around areas such as acquisition channels, drivers of churn and customer retention, product engagement, program impact on customer behavior, etc
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Participation in Klaviyo ESPP
- Personal lifestyle allowance
- Flexible holiday scheme
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Salary benchmarks
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Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2024 over 75% of Klaviyos participated in a Klaviyo Resource Group
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