Head of Data Science and Analytics, DevRev
Office located in Palo Alto, CA
Dev-centric CRM platform
Be an early applicant
Dev-centric CRM platform
501-1000 employees
Be an early applicant
Office located in Palo Alto, CA
501-1000 employees
Company mission
DevRev's mission is to leverage data, design, and machine intelligence to empower developers to build, support, and grow their revenue.
Role
Who you are
- 10+ years of experience in data architecture roles with demonstrated expertise in large-scale system design
- 3+ years direct management and leadership experience
- Bachelor's or Master's degree in Computer Science, Data Engineering, Information Systems, or related field
- 5+ years of hands-on experience with ontologies, knowledge graphs, and semantic technologies
- Expert-level proficiency with graph databases (Neo4j, Amazon Neptune, ArangoDB) and semantic standards (RDF, OWL, SKOS)
- Strong programming skills in Python, Java, or Scala with experience in distributed systems
- Proven track record of designing and implementing enterprise data architectures supporting AI/ML workloads
What the job involves
- Build and scale DevRev’s end-to-end data, analytics, and reporting function from the ground up
- Translate the company’s operating model into structured data schemas and ontologies to drive insights and decision-making
- Develop robust data pipelines integrating internal and external sources, leveraging DevRev’s proprietary applications and modern data tools (e.g., BigQuery, SQL, dbt)
- Design and launch live dashboards and proactive notification workflows to empower leadership with real-time business visibility
- Modularize reporting infrastructure to support evolving business needs across departments and leadership levels
- Architect and implement scalable data systems that support real-time AI applications across customer, product, and operational domains
- Lead the creation of enterprise ontologies and semantic data models to unify and standardize disparate data sources
- Establish and maintain comprehensive data governance frameworks to ensure data consistency, quality, security, and compliance
- Define and promote data standards, policies, and best practices for semantic modeling and knowledge representation
- Forward Deployed Data Analytics:
- Unique opportunity to forward deploy across DevRev’s enterprise customer base to support valuable AI Agent use cases
- Help develop enterprise ontologies (‘Knowledge Graphs’) and semantic data models that unify disparate data sources
- Leverage internal reporting dashboards to create similar operating success at our customers
- Design semantic layers that enable natural language querying and AI-driven insights across enterprise data
Our take
DevRev helps developers build better products for customers through a platform that connects them to the revenue their applications generate. Their headless, dev-centric CRM hopes to help developers clock technical issues faster by showing more directly how customers use their products.
When the company emerged from stealth mode in 2021, they were already well backed by considerable funding and a highly experienced leadership team. Collating and usefully displaying customer feedback for developers, especially using AI and machine learning, is a tough nut to crack. So the DevRev has been savvy in front-loading talent and investment.
The founders’ previous venture Nutanix saw huge success, reaching Unicorn status before going public in 2016. DevRev and its team reached the same in 2024 off the back of Series A funding. This ambitious startup has already delivered the first iteration of what it hopes will become the largest global developer relations product.
Freddie
Company Specialist at Welcome to the Jungle
Insights
117% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2024
$100.8m
SERIES A
Jul 2021
$50m
SEED
Total funding: $150.8m
Company benefits
- Life, AD&D, & disability insurance
- DevRev learning modules
- Relocation reimbursement
- 401k
- Work from home opportunities
- Health insurance
- Unlimited PTO
Company HQ
Old Palo Alto, Palo Alto, CA
Leadership
Dheeraj Pandey
(Co-Founder & CEO)They started out as a Software Developer at Trilogy Software, Zambeel and Oracle. They co-founded Nutanix and are a current board member of Adobe.
Manoj Agarwal
(Co-Founder & President)They worked as Senior Engineering Manager of EFI and Director of Engineering at SanDisk. They were also SVP Engineering at Nutanix.
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