Head of Account Management, Peckwater Brands
£85-100k
OTE
£65-80k
BASE
More information about location
2-3 days a week in office (Blackhorse Road)
Delivery franchise for kitchen operators
Be an early applicant
Delivery franchise for kitchen operators
21-100 employees
Be an early applicant
£85-100k
OTE
£65-80k
BASE
More information about location
2-3 days a week in office (Blackhorse Road)
21-100 employees
Company mission
To improve the quality of food delivery!
Role
Who you are
- 8 years in account management and/or business development, with at least 4 years in a leadership role
- You will have experience working in high-growth environments, especially a startup
- Fluent English, with a deep understanding of the UK market and culture
- Excellent communicator and presenter
- Highly capable relationship builder, with demonstrated success in driving business growth through partnerships/account management
What the job involves
- We are looking for a driven and capable Head of Account Management
- You will be responsible for maintaining and growing all of our business relationships: with restaurants, with enterprise partners, and with the food delivery services
- A team of account managers, reporting to you, will support you to implement our account management strategy which you will play a leading role in shaping
- Commercial Relationships: you’re the face of our business and our ambassador to the world. You’ll develop strong relationships with our key partners, new and existing, to ensure we have a good base for future business development
- Communication and negotiation: you can employ excellent communication and negotiation skills to ensure strategic focus with external stakeholders and effective collaboration with third-party providers
- Framework establishment: define what good looks like in account management, ensure consistency of standards across the team and the different relationships we manage, and play a leading role in shaping the overall company strategy for account management
- People management: support your team of AMs to deliver maximum output, and flourish as professionals
- Support our partners: you’re the first point of contact for our enterprise clients and you’ll be managing our major strategic accounts. You’ll provide our partners with support and guidance and link them in with the best people within the Peckwater team who can assist them with their needs
- Data Analysis and Reporting: you’re able to analyse large sets of data to identify trends, issues, and opportunities for improvement within your strategic account portfolio
- Leadership: play a key role across the wider organisation as a member of the senior leadership team. You’re a great team player and are able to collaborate effectively with stakeholders across other functions to drive growth in your portfolio
- Market knowledge: develop and maintain a deep understanding of our products/services, staying updated on industry trends, and effectively communicate their value to partners
Salary benchmarks
Our take
Running a restaurant is expensive, and most of the costs are fixed. High street rents, rates, and staff need paying, no matter how many diners visit. Compared to the dark kitchen concept that has grown in popularity since the rise of Deliveroo, the virtual brand model (franchise) offers lower start-up investment for partners and is easier to scale.
Peckwater Brands provides existing kitchen operators with fully-serviced data-driven food concepts which include branding, platform listings, suppliers, recipes, packaging, staff training, and technology. The franchise operations fit into existing businesses, helping boost income.
In 2022, pub giant Stonegate Group was one of several partners to invest substantial funds into Peckwater Brands. This funding is being used to rocket-boost expansion with the aim of becoming the largest kitchen network in the UK. However, to do this, Peckwater Brands must continue its winning streak of hosting robust companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jun 2022
$19.9m
SERIES A
Oct 2021
$4m
SEED
Total funding: $23.9m
Company benefits
- Unlimited access to mental health support
- Private health and dental cover
Company values
- Act like an owner
- Help each other
- Maximise your impact and deliver results
- Hire and develop the best
Company HQ
London, UK
Articles
Leadership
Leo Bradshaw
(Executive Chair)Former Associate Director at Fairgrove Partners and Head of Strategy and Insight at ingenuity abm.
Sam Martin
(CEO)Former UK & Ireland General Manager of commercial kitchen supplier Karma Kitchen, Head of Commercial Operations and Emerging Channels at Uber Eats and Head of UK Sports Apparel Retail at Amazon. Founded food and drink delivery service Alchemy Wings.
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