Software Engineer, Suki
Site Reliability Engineer
$165-220k
AI-powered voice solutions for healthcare
Open for applications
AI-powered voice solutions for healthcare
201-500 employees
Open for applications
$165-220k
201-500 employees
Company mission
To lift the administrative burden from doctors, so they can focus on what matters.
Role
Who you are
- Are you a Software Engineer with a passion for building robust, scalable systems?
- Do you thrive on solving complex reliability challenges and dream in code?
- A strong background in backend software engineering (Python, Go, Java, or similar)
- Experience with cloud platforms, especially GCP, and Kubernetes in a production environment
- A genuine passion for Site Reliability Engineering principles and a desire to automate everything
- Excitement about leveraging AI to solve complex operational challenges and a curiosity to explore new frontiers in SRE tooling
- Proven ability to troubleshoot complex distributed systems and drive incidents to resolution
- Excellent communication skills and a collaborative spirit
What the job involves
- We're looking for a talented Site Reliability Engineer (SRE) – someone with a strong backend software engineering experience – to join our dynamic Core Infrastructure team
- This isn't your typical SRE role; it's a chance to blend deep code expertise with operational excellence, directly impacting the lives of clinicians and patients
- As a pivotal member of our team, you won't just maintain systems; you'll innovate
- You'll be instrumental in shaping the reliability, scalability, performance, and security of our critical cloud-native platforms, powered by a cutting-edge Kubernetes-based microservices architecture
- And here's the exciting part: we see AI not just as our product, but as a powerful co-pilot for our SRE practice
- You'll be at the forefront of leveraging AI to automate, predict, and optimize, pushing the boundaries of what's possible in site reliability
- If you're ready to champion SRE best practices, drive automation with an AI-first mindset, and ensure our platforms can support our rapid growth, all while making a tangible difference in healthcare, then we want to talk to you
- This role demands both your software engineering prowess and your infrastructure wizardry
- Driving AI-Powered Operations: Lead initiatives to integrate AI into our SRE workflows for proactive anomaly detection, intelligent incident response, predictive capacity planning, and automated remediation. Your insights will help us build the next generation of self-healing infrastructure
- Software Engineering for SRE: Develop robust automation, tooling, and services in Python, Go, or similar languages to improve operational efficiency, system observability, and developer experience. You'll debug and analyze systemic problems, often stemming from customer-reported issues, to improve overall customer experience, identifying root causes and ensuring the right team drives the fix
- Kubernetes & Microservices Mastery: Manage and optimize our Kubernetes-based microservices platform, ensuring seamless deployments, efficient resource utilization, and resilient operations
- Incident & Problem Management: Take ownership of production incidents, drive root cause analysis (RCA), and implement preventative measures to continuously improve system uptime and performance and participate in oncall rotation
- Security & Compliance Champion: Embed security best practices into our infrastructure, contributing to our HIPAA, SOC2, and future HITRUST compliance initiatives
- Collaboration & Mentorship: Partner closely with commercial and engineering teams to ensure their services are production-ready, share SRE knowledge, and foster a culture of shared ownership for reliability
Our take
For medical practitioners, so much time is spent on paperwork, time that could be better spent looking after patients. Suki aims to solve this problem by using natural language processing and machine learning technologies to create powerful AI voice solutions specifically aimed at healthcare professionals.
Suki integrates with major EHR systems, recording conversations and notes, and using the data to complete paperwork automatically. Suki states that by using this system, time spent taking notes can be reduced by around 75%, which translates into a 12% increase in time spent with patients. Providing software free of charge also acts as a great way to get product feedback and as a marketing tactic, should healthcare professionals enjoy using their technology.
The company raised series C funding in 2021, which has funded a number of strategic investments that will ultimately lead to an expansion of its customer base through new partnerships with health systems and medical groups. 2022 saw Suki increase its uses by 7x, all whilst implementing updates and upgrades to its products. In 2024, it raised an impressive series D round, with which it will bolster its preexisting partnerships and enhance its products.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2024
$70m
SERIES D
Dec 2021
$55m
SERIES C
Total funding: $165m
Company benefits
- Full healthcare benefits, including medical, vision, and dental
- Unlimited vacation
- Team building activities
- Free lunch and snacks, so that there is ample fuel for thought
- A team of warm, humble, high-performance entrepreneurs
Company HQ
Staumbaugh Heller, Redwood City, CA
Leadership
Punit Singh Soni
(Founder & CEO)Punit worked for Google as their Lead Product Manager for Google+ Games and Mobile. They then went onto work for Motorola in Product Management before co-founding Suki.
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