Senior Site Reliability Engineer, Suki
$180-220k
This range is not inclusive of any annual variable targets, discretionary bonus or equity package
Office located in Redwood City, CA
AI-powered voice solutions for healthcare
Be an early applicant
AI-powered voice solutions for healthcare
201-500 employees
Be an early applicant
$180-220k
This range is not inclusive of any annual variable targets, discretionary bonus or equity package
Office located in Redwood City, CA
201-500 employees
Company mission
To lift the administrative burden from doctors, so they can focus on what matters.
Role
Who you are
- Experience: 3+ years of relevant experience in Site Reliability Engineering, DevOps, or a similar role focused on cloud infrastructure
- Cloud Expertise: Deep practical experience with major Cloud Providers (GCP is a plus)
- Troubleshooting Acumen: Proven ability to diagnose and resolve complex system, network, and performance issues in distributed environments
- Version Control: Solid experience with Git and GitHub for source code management and collaboration
- Container Orchestration: Extensive experience with containerization technologies and orchestration, particularly Kubernetes
- Infrastructure as Code: Hands-on experience with Terraform for infrastructure provisioning and management
- CI/CD Tools: Demonstrated experience building and managing CI/CD pipelines using tools like Cloud Build and ArgoCD
- Monitoring & Alerting: Proficient with monitoring tools such as Prometheus and Grafana for system observability and alerting (experience with tracing is a plus)
- System Design: Strong understanding of distributed system design principles, reliability patterns, and architectural best practices
- SRE Principles: Solid grasp of SRE concepts including SLIs, SLOs, and Error Budgets
- Incident Management: Proven experience with incident response, on-call rotation, and incident management processes
- Automation Skills: Excellent scripting and automation skills (e.g., Python, Go, Bash)
- Project Management Tools: Familiarity with project tracking and issue management tools like JIRA
What the job involves
- We are seeking a highly skilled and experienced Senior Site Reliability Engineer (SRE) to join our core infrastructure team
- In this pivotal role, you will be responsible for the reliability, scalability, performance, and security of our critical systems and services running on Google Cloud Platform (GCP)
- You will champion SRE best practices, drive automation, manage our Kubernetes-based micro-services architecture, and ensure our platforms can support our rapid growth. If you are passionate about building robust, observable, and cost-effective cloud infrastructure, we want to hear from you
- Infrastructure Management: Design, implement, and manage highly available, scalable, and secure infrastructure on Google Cloud Platform (GCP), leveraging services like GKE, Cloud SQL, Pub/Sub, and more
- Reliability & Performance: Drive the reliability, performance, and efficiency of our production systems through proactive monitoring, performance tuning, and capacity planning
- On-Call & Incident Management: Participate in a shared on-call rotation, respond to production incidents, perform root cause analysis, and implement preventative measures to ensure system stability. Lead incident response and post-mortems
- Automation & Tooling: Develop and maintain automation tools and infrastructure-as-code (IaC) using Terraform to provision, configure, and manage our cloud environment
- CI/CD & Deployments: Build, optimize, and maintain robust CI/CD pipelines (e.g., Cloud Build, ArgoCD, Jenkins) to enable fast, reliable, and safe deployments for our micro-services
- Monitoring & Observability: Implement and enhance comprehensive monitoring, alerting, and logging solutions using tools like Prometheus and Grafana to provide deep insights into system health and performance
- System Troubleshooting: Expertly troubleshoot complex system, network, and performance issues across our distributed micro-services architecture
- Security & Compliance: Implement and enforce cloud security best practices, ensuring the integrity and confidentiality of our data and systems on GCP
- Cost Optimization (FinOps): Monitor, analyze, and optimize cloud costs, identifying opportunities for efficiency and managing our GCP billing effectively
- Collaboration & Mentorship: Work closely with development teams to ensure new features are designed with reliability in mind. Mentor junior engineers on SRE principles and best practices
- Documentation: Create and maintain detailed documentation for systems, processes, and playbooks
- Our tech stack includes GCP, Kubernetes, Golang, Python, React, C++, TypeScript, JavaScript, Swift, Kotlin, gRPC, and GraphQL
Our take
For medical practitioners, so much time is spent on paperwork, time that could be better spent looking after patients. Suki aims to solve this problem by using natural language processing and machine learning technologies to create powerful AI voice solutions specifically aimed at healthcare professionals.
Suki integrates with major EHR systems, recording conversations and notes, and using the data to complete paperwork automatically. Suki states that by using this system, time spent taking notes can be reduced by around 75%, which translates into a 12% increase in time spent with patients. Providing software free of charge also acts as a great way to get product feedback and as a marketing tactic, should healthcare professionals enjoy using their technology.
The company raised series C funding in 2021, which has funded a number of strategic investments that will ultimately lead to an expansion of its customer base through new partnerships with health systems and medical groups. 2022 saw Suki increase its uses by 7x, all whilst implementing updates and upgrades to its products. In 2024, it raised an impressive series D round, with which it will bolster its preexisting partnerships and enhance its products.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2024
$70m
SERIES D
Dec 2021
$55m
SERIES C
Total funding: $165m
Company benefits
- Full healthcare benefits, including medical, vision, and dental
- Unlimited vacation
- Team building activities
- Free lunch and snacks, so that there is ample fuel for thought
- A team of warm, humble, high-performance entrepreneurs
Company HQ
Staumbaugh Heller, Redwood City, CA
Leadership
Punit Singh Soni
(Founder & CEO)Punit worked for Google as their Lead Product Manager for Google+ Games and Mobile. They then went onto work for Motorola in Product Management before co-founding Suki.
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