Senior Partner Manager, Jobber
Product Partnerships, Partner Success
CA$166.2-224.8k
OTE
+ Equity
Job tracking and customer management software for home service businesses
Posted today
Job tracking and customer management software for home service businesses
1001+ employees
Posted today
CA$166.2-224.8k
OTE
+ Equity
1001+ employees
Company mission
To help home service professionals around the world win.
Role
Who you are
- Proven experience in product partnerships, strategic account management, or business development within technology companies
- Experience managing and growing a portfolio/book of partners with measurable commercial impact
- Demonstrated success building or scaling partner programs and lifecycle frameworks
- Strong commercial acumen and experience negotiating complex agreements
- Proven ability to exceed growth and revenue targets
- Executive presence and ability to influence senior stakeholders internally and externally
- Data-driven mindset with the ability to translate insights into strategic action
- Technical fluency and understanding of product development and APIs
- Strong cross-functional collaboration skills in a fast-paced environment
- Passion for building structured systems while driving real business results
- Willingness to travel regularly for conferences and partner engagements
What the job involves
- The Product Partnerships team at Jobber builds and scales strategic technology relationships that create powerful product experiences for our shared customers
- From industry leaders like QuickBooks, Gusto, and DocuSign to emerging ecosystem partners, we focus on delivering measurable growth and long-term value through integration and collaboration
- We are hiring a Senior Partner Manager, Product Partnerships - Partner Success to both own a portfolio of strategic technology partners and define the long-term partner success function post-activation
- This role combines direct book-of-business accountability with strategic program leadership
- You will manage and grow a defined portfolio of key partners, while also designing and operationalizing Jobber’s approach to partner lifecycle management — crafting the partner journey, documenting best practices, and building scalable frameworks that drive growth, retention, and expansion across the ecosystem
- This is a highly strategic and commercially minded role requiring executive relationship management, cross-functional leadership, operational rigor, and experience scaling product partnerships in a fast-growing environment
- Travel to partner sites and industry conferences may be required
- Portfolio Management & Growth
- Own and manage a defined book of strategic technology partners post-activation
- Drive day-to-day partner management, ensuring alignment on shared goals and KPIs
- Develop and execute joint business plans to accelerate revenue, adoption, and product expansion
- Identify upsell, cross-sell, and new integration opportunities within your portfolio
- Lead executive business reviews and ongoing performance discussions
- Manage renewals and lead complex commercial negotiations to maximize value for Jobber
- Partner Success Strategy & Operating Model
- Own the partner function post-activation, establishing a structured and scalable engagement model
- Design and implement the end-to-end partner journey from launch through scale
- Define partner success metrics, health indicators, and governance standards
- Document best practices and create repeatable frameworks for partner management
- Establish meeting cadences, reporting templates, QBR structures, and growth playbooks
- Build scalable processes that enable the broader team to manage partners consistently and effectively
- Strategic Influence & Expansion
- Influence partner product roadmaps to align with Jobber’s strategic priorities
- Identify ecosystem gaps and conduct buy/build/partner analyses
- Monitor market, industry, and competitive trends to inform partnership strategy
- Partner closely with the Business Development Manager, Technology Partnerships to ensure seamless transition from deal activation to growth
- Cross-Functional Leadership
- Collaborate with Product, Engineering, Marketing, Sales, and Success teams to align partnership initiatives with Jobber’s broader business objectives
- Enable co-marketing and co-sell motions to drive customer acquisition and retention
- Provide partnership insights and performance reporting to senior leadership
Our take
For businesses that sell home services, it can be difficult to keep up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across several industries, going on to launch the product, which is now used by over 300,000 home service professionals in over 60 countries.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding, which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company HQ
Downtown, Edmonton, AB
Leadership
Sam Pillar
(Co-Founder & CEO)Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.
Forrest Zeisler
(Co-Founder & CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
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