Commercial Account Executive, Johnson Controls

• High school diploma or equivalent
• Excellent oral, written, and presentation skills
• Ability to present to senior-level executives within customer and Johnson Controls Security organizations
• Ability to work a full-time schedule
• Available for local travel
• Strong organization, follow-up, and territory management skills

Desirable

• This role is responsible for generating new business, expanding existing commercial accounts, and supporting renewals within an assigned territory. Success comes from disciplined territory management, strong customer relationships, and a thorough understanding of the Johnson Controls Security product and service portfolio
• Promote and sell Johnson Controls Security services and technology within an assigned territory
• Create new market share by developing local commercial customers and closing new business
• Expand existing accounts through add-ons, amendments, conversions, upgrades, and renewals
• Identify and pursue resale opportunities while maintaining productive relationships with current customers
• Use creative lead-generating techniques to identify prospects and build a strong pipeline
• Establish call plans, follow-up strategies, and effective territory management practices
• Obtain referrals and work with Centers of Influence to support business development
• Maintain strong knowledge of the full product line, services, customer issues, and needs
• Process work orders and complete required paperwork in accordance with approved procedures
• Conduct post-installation follow-up to confirm commitments were met and customer satisfaction remains strong
• Represent Johnson Controls Security professionally and follow company policies, procedures, products, programs, and services in every customer interaction
• Own your territory with accountability, integrity, and discipline by managing commitments, follow-up, and pipeline activity from first contact through post-installation support
• Focus on what matters to the customer by listening closely, understanding their business needs, and guiding them toward the right solution
• Improve every day by building product knowledge through training, research, reading, and real customer conversations
• Win as one team by working closely with internal partners, customers, and Centers of Influence to move opportunities forward
• Use structured call plans and time management habits to stay consistent across prospecting, customer follow-up, and closing activity