Senior Product Designer, OpenTable
Monetization & Personalization
CA$134-178k
OTE
Eligible to be considered for an annual bonus and equity grant
2+ days a week in office (Downtown Toronto, ON)
Online restaurant reservation service
Be an early applicant
Online restaurant reservation service
1001+ employees
Be an early applicant
CA$134-178k
OTE
Eligible to be considered for an annual bonus and equity grant
2+ days a week in office (Downtown Toronto, ON)
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- You enjoy solving complex design challenges and have strong visual and interaction design skills. You have an exceptional portfolio that showcases a breadth of product design work. You also have:
- Minimum of 5 years of professional experience in product design
- Experience designing for B2B2C experiences or a proven track record of solving highly complex workflows
- Experience leading and facilitating workshops with cross-functional partners
- Led end-to-end user research initiatives, including planning, facilitating, and synthesis to translate findings into intuitive, evidence-based design solutions that directly address user pain points
- The ability to manage time effectively and can self-direct to deliver against agreed-upon commitments
- Strong visual and interaction skills
- The ability to negotiate, prioritize, and break down design work into measurable outcomes while advocating for the user
- Incorporated AI into workflows to improve and speed up the design process and outcomes
- Strong curiosity and willingness to learn from others
- An appetite and appreciation for feedback from stakeholders and peers
- Strong written and verbal communication skills, and can clearly articulate design decisions
- Experience working with remote teams
- Expertise in Figma and other prototyping tools
What the job involves
- Design the end-to-end campaign and marketing experiences that enable restaurants to increase visibility, influence demand, and drive bookings — from campaign creation and targeting, to performance insights, optimization, and billing
- Shape the systems within a B2B2C ecosystem — building tools that empower restaurants to market effectively while preserving a trusted, high-quality diner experience
- Partner closely with product managers, engineers, data scientists, and cross-functional stakeholders across both Restaurant and Diner surfaces to deliver scalable, measurable solutions
- Translate complex marketplace dynamics — ranking, availability, pricing signals, incentive structures, and personalization logic — into intuitive, self-serve experiences that increase adoption and performance
- Champion design decisions that balance restaurant ROI, diner value, and long-term platform health — thinking beyond features to systems and incentives
- Lead research and discovery with restaurant operators and internal stakeholders to uncover unmet needs, validate hypotheses, and inform strategy
- Raise the bar for craft, clarity, and systems thinking within a high-impact monetization domain
Application process
- When applying, please include a link to your online portfolio and password. We are reviewing portfolios thoroughly as part of the initial process and we appreciate the opportunity to learn more about you and your work. Thank you!
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
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