Senior Manager, Etsy
Product and Engineering Program Management
$165-215k
Offers equity
More information about location
1-2 days a week in office (Brooklyn, NY)
eCommerce platform for handcrafted goods
Open for applications
eCommerce platform for handcrafted goods
1001+ employees
Open for applications
$165-215k
Offers equity
More information about location
1-2 days a week in office (Brooklyn, NY)
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- PMO/Ops experience in a fast-paced, cross-functional environment (working with teams like Product Management, Design, Engineering, Research, and/or Analytics). As a people leader you have at least 4+ years of people management, specific to leading through change and ambiguity
- Superb self-management and self-organization. Highly proficient in structuring your own and others’ focus and capacity on the vital few
- Excellent communication skills; experience developing assets that can be adaptable to all audiences and channels, particularly at the executive level
- Operational expertise and ability to streamline processes for smooth execution
- Empower others to define and tackle complex problems, prioritize optimally, and deliver quickly
- Able to influence outcomes and people without relying on reporting lines or organizational hierarchy. In addition to teams you support this includes working across verticals, partnering with finance, legal, and people teams
What the job involves
- The Senior Manager, Product and Engineering Program Management directs a team of Program Managers with various skills to deliver cross-functional pivotal initiatives that address critical business needs and actualize Etsy’s long-term company strategy
- This candidate will support our Core Product & Enablement organizations by partnering with leadership to identify high-priority and complex work that will benefit from strong program management support
- Lead, coach, and mentor a team of program managers, encouraging a culture of continuous learning, collaboration, and high performance
- Establish clear expectations, provide regular feedback, empower program managers to make strategic decisions and elevate the program management craft
- Partner with Core Product & Enablement leadership and Strategy & Operations to define strategic roadmap goals and identify actionable programs for support
- Collaborate with PgMs and business partners to identify and address potential roadblocks and dependencies across program roadmaps and teams
- Continuously evaluate and improve program management methodologies to enhance efficiency and effectiveness and share knowledge and expertise across the broader program management community within Strategy & Operations
- Work with PgMs to review and analyze program performance, identifying areas for improvement and course correction toward successful program delivery
- Communicate program progress, impact, and insights to senior leadership in Strategy & Operations and Product & Engineering partners
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
- This is a full-time position reporting to the Senior Director, Strategy & Operations, Product & Engineering
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art, and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. The recent hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers has created significant discontent amongst sellers. Etsy must reconcile these issues to ensure artists continue to operate on the same scale within the platform. It plans to attract shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
- 401K matching/Pension contributions
Company values
- We commit to our craft - Our work has the power to change lives. That’s why we strive to learn continuously and excel at what we do
- We minimize waste - Time, resources, and energy are precious, so we focus only on what will have the greatest impact
- We embrace differences - Diverse teams are stronger, and inclusive cultures are more resilient. When we seek out different perspectives, we make better decisions and build better products
- We dig deeper - The best solutions to meaningful challenges are rarely easy or obvious. We stay curious, balance our intuition with insights, and decide with confidence
- We lead with optimism - We believe in our mission, and we believe in each other. We see the world as it is, set ambitious goals, and inspire one another with generosity of spirit. Together, we reimagine what is possible
Company HQ
Downtown Brooklyn, NY
Articles
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
People progressing
Became the Director of International Strategy and Operations after a year and 2 months as a senior manager in the division. After nearly 5 years in that role, they became Director of Marketing and International Strategy & Operations, and six months after that was promoted to Senior Director in that same department.
Salary benchmarks
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Diversity, Equity & Inclusion at Etsy
- Diversity is a priority at Etsy, owned by everyone:
- A diverse workforce is critical to Etsy’s success—it makes us a stronger, better, more resilient and more relevant company. We have an inclusive culture and each of us actively creates opportunities for underrepresented groups to join, thrive and advance at Etsy
- We welcome all perspectives:
- As individuals, we invite a variety of viewpoints and experiences—especially when they conflict with our own. We encourage questions more than statements, and provide a safe environment in which all employees can surface and discuss concerns
- We measure and share openly:
- We contribute to broader progress by evaluating, iterating and transparently communicating our successes and failures internally and externally
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