Senior Business Operation Associate, SoFi

• The ideal candidate will be a dynamic thinker who can work cross-functionally to solve complex challenges with uncertain inputs and outputs
• 3+  years of work experience in a top-tier consulting firm, consumer financial services, or high growth business in an analytical capacity
• Familiarity with financial services and consumer technology companies in private and/or public sector
• Hands on operational capabilities with advanced proficiency in Google suite, MS Office apps, etc
• Experience analyzing and interpreting data
• Strong analytical and organizational skills
• A clear communicator with excellent verbal and written communication skills
• Inquisitive nature, attention to detail, diligence and a good attitude
• Excellent time and project management skills with the ability to build strong cross-functional relationships and work collaboratively
• Comfort working in a high growth, constantly changing environment

Desirable

• Business Operations drives strategic planning, business critical insights, and cross-functional execution
• We’re seeking a Senior Business Operations Associate to support SoFi’s Member team (SoFi Relay, Member Benefits, SoFi Plus, the SoFi app, and more)
• You will report to the Director of Business Operations of the Member team and will be a trusted partner for the leadership team focusing on high-impact strategic projects, data analysis, and driving efficient processes
• Business Operations works with many teams within SoFi
• A typical week will likely be split in two main buckets: 1) support strategic planning including regular weekly / monthly / quarterly performance tracking and reporting in support of the businesses and 2) special projects which require strategy, analysis, financial modeling, problem-solving, cross-functional project management, and more
• Support quarterly and annual strategic planning for the businesses
• Support the creation, iteration and ongoing optimization of recurring weekly / monthly / quarterly reporting for the businesses and functional teams
• Drive cross-functional projects and alignment with stakeholders across the organization
• Collaborate with the Data Insights team to produce data driven analyses
• Manage business performance with OKR tracking
• Conduct on-going competitive analysis in support of developing and refining product positioning and feature improvements
• Coordinate with business operations counterparts in other business units and functions on production and delivery of company-wide standardized processes such as quarterly planning and board deck preparation
• Perform ad-hoc activities as requested by the Business Unit Leads