Social Media Manager, Middesk
Business identity platform
Open for applications
Business identity platform
101-200 employees
Open for applications
101-200 employees
Company mission
To accelerate the economy by scaling trust between businesses.
Role
Who you are
- This is a hands-on role for someone with strong taste and judgment
- 6+ years experience in social, content, or brand roles, ideally in B2B SaaS, fintech, or adjacent technical industries
- A social-native thinker who understands how relevance, credibility, and momentum are built
- Strong writing instincts and comfort publishing ideas under your own judgment
- Opinionated with good taste; you know when to push, refine, or pause
- Curious and pattern-driven, with the ability to turn signals into insight
- Comfortable creating or directing short-form video and collaborating closely with designers
- Data-literate and outcome-oriented, using metrics to sharpen judgment rather than dictate it
- Self-directed and confident partnering cross-functionally in a fast-moving environment
What the job involves
- Middesk is building the infrastructure layer for business identity, risk, and compliance. How we show up in public matters
- This role owns Middesk’s organic social presence as a distribution and credibility engine
- You’ll shape how product, risk, fraud, and operations leaders encounter Middesk before they ever talk to sales
- That means turning our data, product progress, and point of view into social-native content that earns attention, trust, and participation
- You’ll decide what’s worth saying, where to say it, and when silence is the smarter move
- Your work ensures Middesk isn’t just visible, it’s respected
- Own Middesk’s organic social presence end to end, with a primary focus on LinkedIn, X, Reddit, and emerging technical communities
- Define the role each channel plays across awareness, validation, amplification, and conversion support, and hold a high bar for what’s worth posting
- Create and publish social-native content (short-form video, threads, carousels, commentary) that drives meaningful engagement, not just impressions
- Run fast, lightweight experiments on hooks, formats, cadence, and distribution; build repeatable formats from what works and quickly drop what doesn’t
- Partner closely with Brand, Product Marketing, and Storytelling to translate flagship assets (data reports, product moments, customer stories) into social content that travels further
- Shape and support executive social presence, especially on LinkedIn, through theme development, drafting, editing, and ghostwriting that sounds credible and human
- Stay close to conversations in fintech, fraud, compliance, and B2B infrastructure; engage selectively and surface patterns, objections, and emerging narratives back to internal teams
- Measure success beyond vanity metrics: growth in engaged followers within our target audience, quality of conversation, and clear top- and mid-funnel signal via UTMs, attribution, and sales feedback
Our take
Middesk helps businesses screen, verify, and run risk and compliance checks on customers and other businesses. The founders developed the business after experiencing first-hand the often laborious process of manual identity verification, a process which has proven a pain point for many businesses historically.
This hands-on experience helped land Middesk seeding from heavyweight investors Sequoia and Accel. The company's focus is on businesses with stringent regulatory risk requirements, with a special focus on businesses involved in financial aspects like credit and payroll. Middesk’s focus on this sector opens them up to a growing, lucrative market as more businesses than ever are demanding services comparable to retail banking, credit unions and community banks.
Testament to the value of their offering is Middesk’s recent partnership with challenger bank tech platform Agora Services. The challenger bank sector is taking off fast too, and if Middesk can establish a strong reputation for servicing this burgeoning industry, they stand to win big.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2022
$57m
SERIES B
Mar 2021
$16m
SERIES A
Total funding: $77.2m
Company benefits
- Healthcare: We take care of you premiums for medical, dental, and vision.
- Unlimited PTO: We have an unlimited PTO policy and encourage you actually to use it.
- Ownership: We offer a stake in the company to every full-time employee through stock options.
- 401(k): We make it easy to save money for retirement.
- Parental leave: We offer three months of paid parental leave to any parent.
- Hybrid work: We have offices in San Francisco and New York and also offer the ability to work remotely.
- Catered lunches: We offer catered lunches on days that you're in the San Francisco or New York office.
Company HQ
Financial District, San Francisco, CA
Leadership
Kyle Mack
(Co-Founder & CEO)Previously worked at AnyPerk as an Account Executive and Sales Team Lead, and at Checkr as a Sales Lead, Director of Strategic Sales, and Director of Solutions. They have served as a Scout at Sequoia Capital since 2020.
Kurt Ruppel
(Co-Founder & CTO)They studied Cognitive Science at Berkeley before working as a Software Engineer at multiple companies, including Zendesk.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 17 more jobs at Middesk